About the Role
<strong>Job Title:</strong> Customer Service Administrator<br> <strong>Location:</strong> Holmes Chapel<br> <strong>Salary:</strong> £28,000 per annum<br> <strong>Hours:</strong> Monday to Friday, 9:00am – 5:00pm (No evenings or weekends)<br><br> <strong>About the Role<br></strong><br> We are looking for a reliable and organised Customer Service Administrator to join our friendly team in Holmes Chapel. This is a fantastic opportunity for someone who enjoys working in a fast-paced environment while delivering excellent customer service.<br><br> <strong>Key Responsibilities</strong><br><ul><li>Handling inbound customer calls in a professional and efficient manner</li><li>Booking engineers and scheduling appointments</li><li>Coordinating diaries to ensure smooth daily operations</li><li>Ordering parts and necessary items for jobs</li><li>Supporting general office administration duties</li><li>Maintaining accurate records and updating internal systems</li></ul><strong>What We’re Looking For</strong><br><ul><li>Strong communication and customer service skills</li><li>Excellent organisational and time management abilities</li><li>Confident using office systems and handling multiple tasks</li><li>A proactive and positive attitude</li><li>Previous experience in a similar role is desirable but not essential</li></ul><strong>What We Offer</strong><br><ul><li>Competitive salary of £28,000</li><li>Monday to Friday working hours – no evenings or weekends</li><li>Supportive and friendly team environment</li><li>Stable, full-time position</li></ul>If you are looking for a role with great work-life balance and enjoy being at the heart of a busy office operation, we’d love to hear from you.