Senior ER Advisor

<p>My London based Council client, are committed to building an inclusive, high-performing workplace where everyone can thrive. </p> <p>We are looking for an experienced and proactive ER Resolution Partner to join the team, playing a key role in delivering innovative, early resolution approaches and driving a positive employee relations culture.<br /> <strong>About the Role</strong> As an ER Resolution Partner, you will work at the heart of the Resolution Centre, supporting managers and employees to address workplace issues quickly, fairly, and constructively.<br /> You will:</p> <ul> <li>Receive and triage resolution requests using our Resolution Index, recommending the most appropriate route to resolution</li> <li>Provide expert guidance at early stages of disputes, leading on the resolution of complex cases where relationships have broken down</li> <li>Apply <strong>transformational justice practices</strong> to support fair, inclusive, and sustainable outcomes</li> <li>Deliver early resolution approaches such as facilitated conversations, mediation, and coaching</li> <li>Promote psychological safety and inclusion throughout all resolution activity</li> <li>Recommend resources and support tools to help parties navigate the resolution process</li> </ul> <p><strong>Strategic People Partnering</strong> Beyond casework, you will:</p> <ul> <li>Build strong relationships with business areas, using insight and data to inform people strategies</li> <li>Collaborate with Strategic Business Partners to improve team performance and workplace culture</li> <li>Coach and support managers on performance management, absence, and employee engagement</li> <li>Support workforce planning, job evaluation, job sizing, and resourcing decisions</li> <li>Identify and manage people-related risks, protecting the council&#8217;s reputation as an employer</li> </ul> <p><strong>Collaboration &amp; Culture</strong> You will:</p> <ul> <li>Work closely with HR transactional services to deliver a seamless, customer-focused experience</li> <li>Actively contribute to a culture of continuous improvement within the People team</li> <li>Support the council&#8217;s ambition to be an inclusive employer, placing equality at the centre of everything we do</li> <li>Engage with trade unions, participate in collective bargaining, and maintain strong industrial relations</li> <li>Work with Equality Network Groups to deliver meaningful and positive change</li> <li>Contribute to corporate and departmental projects that support our wider organisational goals</li> </ul> <p><strong>About You</strong> We&#8217;re looking for someone who:</p> <ul> <li>Has strong experience in employee relations, mediation, or conflict resolution</li> <li>Is confident managing complex cases and influencing at all levels</li> <li>Demonstrates a strong commitment to equality, diversity, and inclusion</li> <li>Has excellent coaching, communication, and stakeholder management skills</li> <li>Can use data and insight to drive effective people interventions</li> <li>Thrives in a collaborative, fast-paced environment</li> </ul> <p>If you are looking for a new role being part of a forward-thinking council that values innovation, inclusion, and continuous improvement. You&#8217;ll have the opportunity to shape how we resolve workplace issues and contribute to a culture where everyone feels respected, supported, and empowered.</p> <p><img src="https://counter.adcourier.com/QW5nZWxhbmV3bWFuLjcwMTU0LjExMzA5QG1vcmdhbmxhdy5hcGxpdHJhay5jb20.gif"></p>