Service Technician in Field Service (m/f/d)

Service Technician in Field Service (m/f/d)

FOSS Northern Europe

Überseering 16

22297 Hamburg

Country
Germany

FOSS is a leading international manufacturer of analytical system solutions for the food and agricultural industries. Our analysis systems are essentially based on infrared technology and set standards in laboratory and process applications. As a subsidiary of the parent company based in Denmark, we market our products with great success across Germany.

To strengthen our team, we are looking for a Service Technician in Field Service (m/f/d).

Working as a Service Team Member, you will represent the face of FOSS and drive best-in-class customer service, responsiveness, and professionalism. Your job is to perform preventive maintenance, installation and commissioning of FOSS analysis systems, troubleshooting also provides expert technical support and service to customers and colleagues together with enhancing user competency.

Your key areas of responsibility include also

• Implementation of user seminars
• Customer support (via hotline/remote)
• On-site service (maintenance/repair)
• Management of spare parts

About you
You are someone who enjoys understanding how things work and takes pride in solving technical challenges. Just as importantly, you enjoy working with customers and are motivated by helping them succeed. You combine technical expertise with a hands-on, service-oriented mindset and are comfortable working independently while staying connected to a broader team.

We hope to see you bring:

• A technical education and experience from a field service, maintenance, support, or similar technical role
• Experience with analytical, laboratory, process, or industrial equipment, ideally within the food industry or a related field
• A strong customer focus and a passion for delivering outstanding service
• Fluency in German and a good command of English
• The flexibility and willingness to travel regularly within Germany

Why choose FOSS?
At FOSS, you will join a company where technology, purpose, and people come together. Our solutions help improve food quality, reduce waste, and support a more sustainable food production worldwide.

You will have the freedom to take ownership of your work while being supported by experienced colleagues in an international organization. We invest heavily in the development of our employees and provide opportunities to learn, grow, and build a long-term career with a global market leader.

Our offer
We offer you the opportunity to work independently in a dynamic team within an international environment. Personal responsibility as well as the professional and personal development of our employees are very important to us.

You will receive a performance-related salary appropriate to the position, a company car (also for private use), workplace health promotion as well as the opportunity to acquire the EGYM Wellpass, good further education and training opportunities, company pension scheme, capital-forming benefits and many other benefits.

Interested?
Then we look forward to receiving your detailed application documents, including your salary expectations and the earliest possible starting date.

If you have any questions about the advertised position, please contact Manuel Waldschmidt by phone at +49 40 8539979 - 0.

We look forward to receiving your application!

FOSS is committed to maintaining an inclusive culture and a diverse workforce. You can help us sustain an unbiased recruitment process by not including photo or age in your application.

FOSS
Today, more than 8 billion people around the world are dependent on nutritional food. Tons of food being produced in a million different ways and under varying conditions, creating challenges all the way from field to fork. One of them, obviously, being the effects it has on climate change. 

FOSS helps the world’s 100 biggest food companies and more than 40,000 others around the world navigate exactly that with intelligent, data-driven and innovative analytical solutions. We are making sustainability a better business and we’re doing so as global market leader in our field – improving food quality, minimizing food waste, ensuring food safety, and securing fair payment.

Join a pioneering and innovative company in the food and agriculture industry. A company on a mission, with offices all around the world and 1,750 talented colleagues across 34 different countries.