Operations Technician - RMA

Job Overview Responsible for assuring warranty return products are accurately diagnosed, root cause determined and product is properly repaired and fully tested for return shipment to customer.  Perform the necessary tests and repairs to assure the desired level of performance for Hubbell products, which service the electric utility industry.  Secondary responsibility to assist in diagnosis of production line failures.  Work independently receiving a minimum of detailed supervision. The employee will be willing to work overtime when it is needed. A Day In The Life Essential Duties and Responsibilities include the following: Testing, troubleshooting, and repair to the component through system level for both electronics and mechanical assemblies Operate automated and manual test equipment Follow & understand procedures, drawings, and schematics Understand and be able to test and repair the assigned product lines Maintain an organized work area clean of dust and debris Publish accurate, detailed and timely reports of failure analysis and repair activities Additional duties as assigned by management What will help you thrive in this role? EQUIPMENT/TOOLS: Digital multimeters, oscilloscopes, Huntron Tracker, AC power supply, DC power supply, leak test equipment, hypot tester (AC/DC), hand solder tools, various mechanical tools such as torque wrenches, small presses and fixtures, etc.  Software used: National Instruments LabVIEW, Microsoft Excel, Microsoft Word, Windows operating System (set directories & structure), Visio program for schematic documentation, enterprise software (SAP). EDUCATION and/or EXPERIENCE: Minimum of 5 years’ experience in an electro-mechanical manufacturing or lab environment and an accredited 2-year college degree in engineering technology or related subjects.  3 years’ experience with testing and failure analysis of electro-mechanical products. In lieu of degree, equivalent experience in the repair of digital/analog circuits, mechanical assemblies, and system level devices. Experience with automated test equipment and troubleshooting.  SKILLS & KNOWLEDGE •    Ability to analyze and troubleshoot a device from the system level to the component level •    Good communication and interpersonal skills •    Proficient with application software used in a PC environment •    Good understanding of the components and systems within an electro-mechanical device •    Ability to interpret schematic diagrams and engineering drawings •    Strong analytical and problem-solving skills •    Soldering skills both through hole and surface mount •    Knowledge of analog vs. digital signals •    Ability to work in a team environment and to demonstrate initiative in taking necessary action •    Knowledge of basic safety procedures – including basic operation of all individual components and small tools used in making basic systems •    Strong technical writing skills