Member Services Respresentative

A-Line Staffing is now hiring Medicare / Health Insurance Customer Service Representative in Akron, OH. The Customer Service Representative would be working for a Fortune 500 company and has career growth potential. This would be full-time / 40+ hours per week.   If you are interested in this Medicare / Health Insurance Customer Service Representative position, please contact Lindsay at  LKOPASZ@ALINESTAFFING.com   Medicare / Health Insurance Customer Service Representative Compensation The pay for this position is $20 per hour. Benefits are available to full-time employees after 90 days of employment. A 401(k) with company match is available for full-time employees with 1 year of service on our eligibility dates.   Medicare / Health Insurance Customer Service Representative Highlights This position is a contract assignment with potential to hire on permanently based upon attendance, performance, and business needs. The required availability for this position is Monday–Friday, 8:00 AM – 5:00 PM, onsite.   Medicare / Health Insurance Customer Service Representative Responsibilities Provide personalized service to members regarding enrollment, benefits, billing, claims, and authorizations Record inquiries and complaints accurately in the tracking system Meet or exceed departmental production and quality standards Communicate professionally and empathetically over the phone Learn and maintain knowledge of Medicare and health insurance industry practices and company systems Maintain confidentiality of member and company information Manage time efficiently in a fast-paced environment   Medicare / Health Insurance Customer Service Representative Requirements High School Diploma or GED Attendance is mandatory for the first 90 days 1+ year of experience in customer service, call center, or administrative support Experience with Medicare, health insurance, or related healthcare plans is strongly preferred   Medicare / Health Insurance Customer Service Representative Preferred Qualifications Strong knowledge of customer service practices, including phone systems and documentation workflows Effective verbal and written communication skills Comfortable using computers, Windows, VPN, and office equipment