Good Practice Library

Good Practice Library

Through our accountability reporting process, our Independent Review Panel identifies good practices from the reports sent by our members. Browse our library and get inspired by innovative CSO accountability practices!

Want to find good practices on a specific topic? Click on one of the topics below.

Accountability Lab’s Strategy Development Process

Good Practice Library Accountability Lab’s Strategy Development Process What Makes This Practice Exemplary? Accountability Lab‘s 2023-2026 Strategy is the result of a year-long strategy development process which involved seven core steps: management review of the previous strategy; an external review; a strategic retreat with the frontline team; feedback and ideas...

Educo’s Social Impact Measurement System

Good Practice Library Educo’s Social Impact Measurement System What Makes This Practice Exemplary? Educo’s social impact measurement system collects information directly from participants, including their opinions and their own perceptions of their rights and wellbeing, the changes they perceive following their participation in the project and how this has impacted...

Taiwan Fund for Children and Families’ Direct Dialogue with Frontline Staff

Good Practice Library Taiwan Fund for Children and Families’ Direct Dialogue with Frontline Staff What Makes This Practice Exemplary? During each year’s annual visit staff members from TFCF are invited to propose five things each for the organization to prioritize or defer. Afterwards, these suggestions were summarized and categorized based...

Taiwan Fund for Children and Families’ Response and Learning From Internal Complaints

Good Practice Library Taiwan Fund for Children and Families’ Response and Learning From Internal Complaints What Makes This Practice Exemplary? In 2023, TFCF received an internal complaint regarding leadership management issues, where a number of staff made complaints about a supervisor. Apart from conducting investigations and interviews in response and...

ChildFund Korea’s Green Bell Initiative Transparency International’s Impact Monitoring Process ChildFund Australia’s Complaints Mechanisms Protect Confidentiality and Anonymity CIVICUS’ Approach to an Accessible Mission Statement and Theory of Change Taiwan Fund for Children and Families tracks its water usage to ensure responsible stewardship for the environment Educo’s Transparent and Integrated Approach to Feedback and Complaints Mechanisms ChildFund Australia applies a innovative approach to inform consent from the people and communities they work for and with Accountability Lab uses Accountable Now’s reporting process as the basis for annual reflection and course correction

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