Leasehold Officer

Leasehold Officer Islington, London Temp- Perm Full Time A fantastic opportunity for an experienced Leasehold Officer to join a respected North London Housing Association, delivering a high-quality, customer-focused homeownership service across a varied portfolio. THE ROLE You will be responsible for managing leasehold and shared ownership services, ensuring compliance, accurate service charge management and a positive resident experience. Manage a portfolio of leasehold and shared ownership properties Interpret leases, agreements and relevant legislation to ensure compliance Prepare, monitor and reconcile service charges (estimated and actual) Deliver Section 20 consultations for major works and long-term agreements Liaise with internal teams on repairs, planned works and compliance matters Handle disputes, complaints, breaches and legal cases including tribunal and court Work with managing agents, contractors, solicitors and lenders while conducting scheme inspections THE CANDIDATE The ideal candidate will have proven experience in a Leasehold or Homeownership role within a Housing Association or Local Authority setting. Strong knowledge of leasehold legislation including LTA 1985/2003 and CLRA 2002 Experience delivering Section 20 consultations end-to-end Confident managing service charges, budgets and financial processes Experience handling disputes, complaints and legal proceedings Excellent communication, organisation and stakeholder management skills THE CONTRACT WORKING HOURS Full Time LENGTH OF CONTRACT 6 Month Contract, temp-perm RATE The pay for the role is £24.87 per hour LTD company rate. The PAYE equivalent is £21.20 per hour, inclusive of holiday. HOW TO APPLY To apply for this role, please email a copy of your CV to bethany.wiles@servicecare.org.uk or call on 01772208966 to discuss the role in more detail! If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!