Fenix24 is an industry-leading cyber disaster recovery and restoration company. Battling threat actors as The World’s First Civilian Cybersecurity Force, Fenix24 delivers cybersecurity services through its four battalions: Fenix24 for ransomware recovery and restoration; Athena7 for IT security assessments, strategy and planning; Grypho5 for ongoing security-based management; and Argos99 for expert insights into data, assets and infrastructure. Under its Securitas Summa program, Fenix24 ensures organizations are prepared to effectively resist and rapidly recover from a cyberattack, offering a combination of managed data and infrastructure protection, real time threat intelligence, and ongoing hardening and breach resistance.
Athena7 is one of four battalions fighting threat actors on the front lines of the global cyber war. As part of The World’s First Civilian Cybersecurity Force, Athena7 specializes in resistance hardening, IT security assessments, strategy and planning to ensure an organization's defenses are prepared to effectively resist and rapidly recover from a cyberattack.
About the Role
This role is for a hands-on backup and recovery expert who delivers real outcomes for enterprise clients. You will own the full technical lifecycle — designing architectures, executing implementations, and driving recovery capabilities that directly protect business continuity. You are someone who goes deep, gets things done, and takes personal accountability for the results your work produces. Client success is the measure of everything you do.
Key Responsibilities
Client Engagement & Strategic Advisory
- Serve as the principal technical advisor to large enterprise clients on all matters related to backup, recovery, and data resiliency strategy.
- Lead executive-level workshops, discovery sessions, and strategic roadmap discussions with client CIOs, CTOs, and senior infrastructure leadership.
- Clearly articulate the business value and risk implications of backup and recovery strategies to both technical and non-technical stakeholders.
- Build trusted, long-term relationships with client stakeholders.
Architecture & Technical Leadership
- Design and lead the development of enterprise-grade backup and recovery architectures across on-premises, cloud (AWS, Azure, GCP), and hybrid environments.
- Define and govern Recovery Time Objectives (RTO), Recovery Point Objectives (RPO), and resiliency tiers in alignment with business criticality and compliance requirements.
- Recommend best-fit data protection platforms and technologies based on client scale, complexity, regulatory obligations, and internal corporate standards.
- Drive architecture decisions around immutable storage, air-gapped environments, and cyber recovery vaulting to address ransomware and advanced threat resilience.
- Ensure architectures account for the full workload spectrum: virtual machines, physical servers, enterprise databases, NAS/SAN, cloud-native workloads, and containerized environments.
Hands-On Implementation & Technical Execution
- Perform direct, hands-on configuration, administration, and optimization of enterprise backup platforms (e.g., Cohesity, Rubrik, Commvault, Veeam, Veritas NetBackup, Dell EMC NetWorker/Avamar, IBM Spectrum Protect).
- Execute and validate complex backup and recovery jobs, diagnose failures, and drive resolution across large-scale environments.
- Develop automation scripts and operational tooling (PowerShell, Bash, Python) to improve efficiency, reporting, and reliability of backup operations.
Disaster Recovery & Business Resiliency
- Develop comprehensive DR runbooks, playbooks, and tabletop exercise frameworks for critical systems and applications.
- Champion a culture of resiliency helping clients understand the strategic importance of tested, reliable recovery capabilities as a core business function.
Mentoring & Engineering Enablement
- Serve as a technical mentor and coach to junior, mid-level, and senior backup and infrastructure engineers.
- Conduct knowledge-transfer sessions, technical workshops, and training engagements to uplift engineering capability across teams.
- Establish and document best practices, standards, and frameworks for backup and recovery operations at scale.
- Review designs and configurations produced by engineering teams, providing constructive, expert feedback.
Required Qualifications
- 10+ years of experience in IT infrastructure with deep specialization in backup, recovery, and data protection.
- 7+ years of hands-on experience with enterprise backup platforms (Cohesity, Commvault, Veeam, Rubrik, Veritas NetBackup, or equivalent).
- Hands-on experience with virtualization platforms (VMware vSphere, Microsoft Hyper-V) and native backup integration.
- Experience protecting enterprise databases (Oracle, SQL Server, SAP HANA, PostgreSQL, MySQL).
- Proficiency with scripting and automation (PowerShell, Bash, Python).
- Strong working knowledge of cloud-native backup and data protection in Azure, AWS, and/or GCP.
- Thorough understanding of storage technologies (SAN, NAS, object storage, tape).
Skills & Competencies
- Executive presence: Comfortable leading strategic discussions with C-level and senior enterprise stakeholders.
- Technical depth: Able to move fluidly between high-level strategy and hands-on technical execution.
- Communication: Exceptional written and verbal communication skills; able to tailor messaging to diverse audiences.
- Consulting mindset: Skilled at discovery, needs assessment, and delivering actionable, client specific recommendations.
- Mentorship: Natural coach and teacher who invests in the growth of engineers around them.
- Ownership: Takes full accountability for outcomes both technical delivery and client satisfaction.
- Adaptability: Thrives in complex, ambiguous environments across varied client industries and technology stacks
Why work for us?
We offer a dynamic, innovative work environment with rewarding work - help save our clients from disaster!
We truly value our employees and provide an extraordinary package to prove it, including:
- Internal and external learning & development opportunities, including career advancement
- Scheduled & flexible PTO programs
- Family friendly programs- Care packages
- Regular team building events
- Competitive compensation & benefits including:
- Private health insurance
- Mental health and wellness programmes
- Company-matched pension scheme
- Life insurance and income protection insurance
- Monthly fitness/gym membership allowance
Join the world's first Civilian Cybersecurity Force and take your career to the next level!