About the Role
<strong>Employee Relations Specialist</strong><br><br> <strong>Location:</strong> Coventry (Hybrid & Occasional Travel)<br> <strong>Salary:</strong> £36,900 + Non-Contractual Bonus & Strong Benefits Package<br> <strong>Job Type:</strong> Full-time, Permanent (40 Hours Per Week, Flexible Start/Finish)<br><br><br> <strong>About the Opportunity<br></strong><br> Are you an experienced ER Advisor or ER Specialist looking to take ownership of transnational through to complex casework within a major global brand?<br><br><br> We are partnering with a world-class, global supply chain and logistics leader to recruit a dedicated <strong>Employee Relations Specialist</strong> to join their centralised People Services team. Operating in a fast-paced, rapidly changing environment, this role offers a fantastic balance of high-level case management, strategic stakeholder engagement, and continuous improvement project work.<br><br><br> This is a hybrid position, offering excellent flexibility with 2–3 days of remote working alongside occasional travel to key group sites as required.<br><br><br> <strong>Key Responsibilities<br></strong><br> As an integral part of a structured team of ER professionals, you will manage end-to-end complex casework and support the wider business infrastructure. Your daily focus will include:<br><br><br><ul><li><strong>Complex Case Management:</strong> Independently manage high-volume, end-to-end ER cases including complex grievances, disciplinaries, capability issues, long-term sickness, and sensitive business exits/dismissals.<br><br></li><ul><li><strong>Stakeholder Partnership:</strong> Work closely with local HR Business Partners and line managers, coaching and influencing them to drive cases to a swift, compliant, and commercial resolution.<br><br></li><li><strong>Mentorship:</strong> Act as a technical subject matter expert, supporting and mentoring junior members of the People Services Advice team.<br><br></li><li><strong>Continuous Improvement & Projects:</strong> Track case management data to identify structural trends, assist in developing new ER toolkits, and support large-scale change projects, including TUPE and restructuring.<br><br></li><li><strong>Compliance:</strong> Maintain flawless, up-to-date knowledge of UK employment legislation to deliver expert-level risk mitigation.<br><br></li></ul></ul><br> <strong>The Ideal Candidate<br></strong><br> To hit the ground running in this fast-paced environment, you will need to demonstrate:<br><br><ul><li><strong>Proven ER Expertise:</strong> Strong practical experience managing a high-volume caseload of complex, end-to-end ER issues.<br><br></li><ul><li><strong>Unionised Environment Experience:</strong> Prior experience working effectively within a trade unionized environment is highly advantageous.<br><br></li><li><strong>Commercial Acumen:</strong> The ability to assess high-volume workloads, identify critical priorities, and make sound commercial decisions while balancing risk.<br><br></li><li><strong>Stakeholder Skills:</strong> Exceptional communication skills with the confidence to challenge, influence, and build relationships with senior stakeholders across multiple locations.<br><br></li><li><strong>Qualifications:</strong> A deep understanding of HR best practice and UK employment legislation is essential; a CIPD qualification (or working towards it) is highly desirable</li></ul></ul><br><br> If you are a proactive ER professional ready for your next step, please submit your CV for review.