About the Role
About our client Our client is a family-run property maintenance and commercial refurbishment specialist operating across London and the South East. They deliver reactive and planned maintenance programmes alongside refurbishment services for a mix of residential and commercial property portfolios, and have built a strong reputation for quality and reliability. The role They're looking for a Senior Maintenance Coordinator to take a senior position within their operations team, based at their office in Takeley, Essex. This is a hands-on leadership role - you'll be overseeing complex maintenance projects, running PPM programmes, and supporting a small coordination team while reporting directly to the Operations Director/Managing Director. What you'll be doing Leading and supporting a team of Maintenance Coordinators and admin staff, acting as the escalation point for complex issues, contractor delays, and tenant disputes Developing, scheduling, and managing Planned Preventative Maintenance (PPM) programmes across residential and commercial client portfolios Coordinating minor works and refurbishment projects end to end, managing materials, labour, and access Sourcing, vetting, and managing external contractors and suppliers, negotiating rates and monitoring performance Analysing maintenance data to spot trends and drive operational improvements, and preparing performance and financial reports for senior management and clients Ensuring compliance with health and safety requirements across all jobs, including oversight of RAMS Skills and experience Essential Minimum five years' experience in property maintenance coordination, facilities management, or a comparable operational role Proven experience managing or mentoring a team Strong technical understanding of building systems, M&E, and general construction practices Proficiency in maintenance management software and reporting tools Solid grasp of health and safety requirements, including RAMS Desirable Experience across both residential and commercial portfolios Background in contractor procurement and rate negotiation Experience preparing client-facing performance and financial reports Why join them This is a senior role with real operational ownership and direct access to the leadership team. Our client is a well-established, family-run business with a close-knit team and a straightforward culture. Competitive salary dependent on experience.