Affiliate Account Manager

The Affiliate Account Manager plays a critical role in driving client success and campaign excellence across our brand partnerships. Acting as the primary liaison between brands and internal teams, this person ensures seamless onboarding, strategic execution, and high-touch support that exceeds client expectations. By managing everything from tracking and reporting to paid placements and performance optimization, the Account Manager directly contributes to client satisfaction and revenue growth. Their work not only ensures brand relationships run smoothly, but also delivers actionable insights that inform future strategies—making this role highly valuable. What you'll be doing: Strategy Collaborate with clients and internal sales teams to develop and refine campaign strategies that align with performance goals. Provide data-backed insights and recommendations based on performance trends and industry benchmarks. Optimize affiliate marketing initiatives by analyzing campaign outcomes and adjusting approaches as needed. Collaborate on strategic conversations with stakeholders to identify opportunities for growth and innovation. Technical / Execution Oversee affiliate onboarding execution, including updating commissions, managing tracking links, and auditing brand cards for accuracy. Execute end-to-end management of paid placements, ensuring timely submission of assets and seamless delivery. Manage affiliate email inbox and route inquiries to ensure fast and accurate resolution. Prepare and deliver weekly, monthly, and ad-hoc performance reports for clients and internal teams. Team / Collaboration Serve as the day-to-day point of contact for internal teams, brands, networks and agencies to ensure all brand partnerships are performing at a high level. Partner with sales, marketing, and data teams to align on campaign goals and execution. Support cross-functional initiatives and ensure campaign milestones are met collaboratively. Lead client calls and internal meetings to align on brand onboarding progress, troubleshoot issues, and share performance updates. Research / Best Practices Stay up to date on influencer marketing trends, emerging platforms, and affiliate marketing best practices. Monitor competitor activities and identify innovative tactics to enhance campaign effectiveness. Share relevant insights with clients to inform strategy and maximize performance. Use market research to inform strategic planning and provide clients with proactive recommendations. We are committed to building an inclusive, supportive place for you to do the best and most rewarding work of your career. If you identify with any of the following, we encourage you to apply! 3–5 years of experience in account management, ideally within the affiliate or influencer marketing space. Specific industry experience or other certifications (preferred or required) Previous experience working with leading affiliate agencies or networks such as CJ, Rakuten, and Impact is highly preferred. Results candidates should have achieved in past roles Demonstrated ability to drive affiliate success through strategic planning and proactive client management. History of meeting or exceeding performance KPIs through well-executed marketing initiatives. Proven track record/successes in specific areas Strong track record of building and maintaining client relationships in a fast-paced, high-growth environment. Proven ability to manage multiple campaigns simultaneously while ensuring flawless execution and reporting. Technical skills (including specific programs or software & their equivalents) Proficient with affiliate marketing platforms, campaign tracking tools, and analytics dashboards. Familiarity with reporting tools such as Google Analytics, Adobe Analytics and affiliate network reporting is a plus! Strong organizational and management skills with the ability to juggle competing priorities effectively. Passion for influencer marketing and enthusiasm for staying current on industry trends. Adaptable, proactive mindset with a commitment to delivering exceptional client service. How you work:  You’re proactive and results-driven, always taking initiative, aligning your actions with company goals, and delivering consistent outcomes.  Strategic and forward-thinking, you balance immediate needs with long-term opportunities to drive impactful, innovative results. Your curiosity fuels success, keeping you sharp on industry trends, competition, and our cross-functional business dynamics.  Adaptable and resourceful, you handle shifting priorities with ease, manage your time effectively, and know when to ask for support. You share insights to help the team stay ahead and make informed decisions. You bring positivity and resilience to every challenge, tackling obstacles with grit and optimism that inspires those around you.  You lead with emotional intelligence, building trust, supporting others, encouraging growth, and fostering strong relationships through empathy and collaboration.