About the Role
Law Enforcement Investigators are key to our strategy within financial crime operations. The team is responsible for responding to requests for information from Law Enforcement and other public agencies including the National Crime Agency, Department of Work & Pensions and the Serious Fraud Office. Our team also monitors accounts that are subject to Restraint or Freezing Orders issued under the Proceeds of Crime Act 2002, prepare witness statements for court and carry out reviews of high risk accounts. You’ll join a tight-knit team of about 12, reporting to a Financial Crime Team Manager. While you’ll become a subject matter expert in Law Enforcement Operations, you won't be working in a silo. We work in ‘Pillars’ here, but collaboration is everything. We work closely with other pillars across FinCrime Operations such as AML, Business Banking, and Screening squads to get the full picture.
🔑 You’ll play a key role by…
Triaging and investigating requests from Law enforcement, these can include taking calls from officers.
Analysing customer accounts to identify risk or suspicious activity, and recording your decisions in a clear and concise rationale.
Reviewing and responding to follow up questions from Law Enforcement and other public agencies.
Identifying and escalating high risk tasks to senior investigators.
Collating and gathering information to the authorities in line with the relevant legislation.
Responding to escalations in the Law Enforcement escalation channels
🤩 We’d love to hear from you if…
You have foundational knowledge of financial crime, various typologies, and a keen interest in current trends within the field. This may include experience in a law enforcement liaison role.
You’re detail-oriented, you understand that in the world of Law Enforcement, the small details matter most.
You’re adaptable, you’re happy switching between rapid-fire triaging and methodical account reviews.
You are an excellent communicator with strong written and verbal English skills, enabling you to clearly and concisely summarise complex financial activity.
You are comfortable making judgement-based decisions and assessing risk
You are self-motivated, independently driven to manage your time, meet deadlines, and take full ownership of your performance.
You can develop knowledge and understanding of UK legislation and regulations around economic crime, including understanding different requests for information and court orders
You have good time management skills and can work towards deadlines
You're able to become fluent with MacOS, Slack, and GSuite tools
You are committed to helping Law Enforcement agencies tackle crime and making Monzo a hostile environment for criminals