Assistant Director of Student Success Systems - Management Analyst 1 (SS26018)

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). Working Title: Assistant Director of Student Success Systems - Management Analyst 1 (SS26018) Institution: Minnesota State University, Mankato Classification Title: Management Analyst 1 Bargaining Unit / Union: 214: Minnesota Association of Professional Employees City: Mankato FLSA: Non Job Exempt Full Time / Part Time: Full time Employment Condition: Classified - Unlimited Salary Range: $23.98 - $34.69 Job Description The Assistant Director of Student Success Systems provides technical support and maintenance for the University's student success management system (currently EAB Navigate360) within the Office of Student Success. This position collaborates with faculty, staff, the Division of Student Success & Engagement leadership team, and the Division of IT Solutions to deploy, maintain, and administer our institution’s student intervention, engagement, and outreach systems. As the campus application administrator for Navigate360, this position supports the ongoing training and development of faculty and staff with an emphasis on the technical element of the system. This role assists with daily operations, reporting, and analysis of student success management system tools. Minimum Qualifications Two years of experience in student support, enrollment, retention, or advising services. A Doctorate degree may substitute for two years of experience; Master’s degree may substitute for 18 months of experience; Bachelor’s degree may substitute for one year of experience; Associate’s degree may substitute for six months of experience. Demonstrated excellence in customer service and communication skills including written, oral, and interpersonal communication. Information Technology experience: Ability to work with information technology development. Problem Solving: Ability to interpret user explanation of problems, apply advanced troubleshooting techniques to come to a resolution/solution. Ability to convey complicated problems to others and proactively assist in developing solutions. Advanced experience providing presentations and trainings while effectively communicate complicated information. Experience designing and articulating processes and systems to guide work of self and others. Ability to work independently. Ability to fully utilize multiple complex and varied technology systems with little or no supervision. Preferred Qualification Earned Bachelor’s degree at time of application. Experience working in a higher education setting. Previous experience with EAB Navigate360 platform or similar student success technology platforms. Understanding of college student development theories and high-impact student success practices. Demonstrated commitment to fostering a diverse working and learning environment. Other Requirements Work safely at all times, which includes but is not limited to, participating and completing all required safety trainings, as well as performing all job tasks in accordance with Minnesota State University, Mankato policies and procedures utilizing appropriate tools, equipment and personal protective equipment. The Minnesota State University, Mankato Annual Security and Fire Safety Report is available for your review. This report is required by federal law and contains policy statements and crime statistics for the University. The policy statements address the school’s policies, procedures and programs concerning safety and security. Three years’ worth of statistics are included for certain types of crimes that were reported to have occurred on-campus, or in other University affiliated locations. This report is available online at: http://www.mnsu.edu/safety/. You may also request a paper copy from University Security at 507-389-2111, or by emailing security@mnsu.edu. Work Shift (Hours / Days of work) Monday - Friday, 8:00 AM - 4:30 PM Telework (Yes/No) Yes, up to 20%. Based on the essential functions of this position, MMB Policy #1422, and University policies relating to flexible work, this position is eligible for the following work modes: Telework: A position with a work arrangement that allows an employee to perform work on a regular basis at a telework location that is not the employee’s permanent/principal work location. About More than 1600 talented faculty, staff, and 1600 student employees with a wide variety of skills and backgrounds, support university operations every day. Our faculty and staff enjoy excellent benefits, a team environment and challenging careers. As an affirmative action/equal opportunity institution, we are committed to supporting the continued growth of our diverse community. Destination 2030, the University’s strategic plan announced by President Edward Inch in August 2023, commits the University to making transformative strides in four main areas: being a lifelong provider of access to an equitable and affordable education; being a leader in transformational learning generating inspired action; being a nimble and innovative steward of resources; and being a community of care built upon diversity, inclusion, and belonging. Benefits Information: At Minnesota State, we have a GREAT BENEFITS PACKAGE! Our generous benefits include 11 paid Holidays, Vacation Time, Sick Time, six weeks of Paid Parental Leave, low cost medical and dental insurance with low deductibles ($250 - $1500), a Pension Plan, 457(b) and 403(b) retirement plans and other retirement investment options, pre-tax medical and dental expense (with roll-over option) and dependent care accounts, employer paid life insurance, short and long term disability, as well as professional development and a tuition waiver program for employees and their dependents, etc. We promote the health and well-being of our employees and take work/life balance seriously. Desired Start Date: 06-15-2026 Position End Date: Open Date: 04-15-2026 Close Date: 04-23-2026 Posting Contact Name: Stacey Lynn Stenzel Posting Contact Email: stacey.stenzel@mnsu.edu Announcement – Please be Advised Minnesota State Career Site URL Update Our candidate career site URL will change on April 25, 2026. Due to this change, you will not be able to apply for any open positions on April 25, 2026. Our system will be back up and running, for you to apply to our open positions, on April 26,2026 at the following link: https://minnstate.wd115.myworkdayjobs.com/Minnesota_State_Careers Please be sure to update any bookmarks to our career site you may have. Questions and Application issues can be directed to careers@minnstate.edu Information for new and prospective employees Welcome to the Minnesota State career site for external applicants. This page allows you to search for jobs, apply, and check the status of applications at the colleges, universities, and system office of Minnesota State. Those applying for a position will be prompted to create a profile in Workday. Use the “sign in” link at the top of this page to log in to your profile. Current employees must log in to Workday to apply for positions using the Jobs Hub app. Visit our website to learn more about Working at Minnesota State, including information about compensation and benefits, professional development opportunities, and employee and labor relations. Sound like your kind of place? If so, we invite you to explore our many exciting careers! | Employee Resources | Privacy Statement | Technical and Security Issues Minnesota State is an equal opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status. All applicants must be able to lawfully accept employment in the United States. Diverse Workforce Information: Connect 700 and Veteran's Preference Minnesota State Colleges and Universities are military friendly campuses and recognized Beyond the Yellow Ribbon organizations. Beyond the Yellow Ribbon is a comprehensive community and corporate support network that connects and coordinates agencies, organizations, and resources to meet the needs of Veterans, Service Members, and families in all military branches