General Manager

General Manager

Warwickshire
£70,000 to £80,000 Car Benefits

Role Profile

A successful 3PL and fulfilment business is seeking an experienced General Manager to take full responsibility for its distribution centre operation.

This is a senior, commercially focused role with full accountability for the site's operational, financial and customer performance. This is an excellent opportunity for a capable leader to bring structure, organisation and a high performing culture to the site.

Reporting directly to the Managing Director, you will be the senior operational leader on site and will take ownership of the distribution centre from both a strategic and operational perspective.

Key Responsibilities

• Lead the full distribution centre operation, ensuring safe, efficient and profitable delivery
• Take ownership of the site's commercial, operational and financial performance
• Lead the transition into a dedicated single customer operation
• Create clear structure, accountability and consistent operating standards across the warehouse
• Manage budgets, labour costs, productivity, forecasting, billing accuracy and financial reporting
• Drive service, efficiency, stock accuracy, fulfilment performance and customer satisfaction
• Build strong relationships with senior customer stakeholders and act as the key operational contact
• Lead, develop and hold accountable the warehouse leadership team
• Ensure robust health and safety, inventory control, compliance and quality standards
• Plan resource effectively around changing volumes, peak trading periods and customer requirements
• Identify and deliver continuous improvement initiatives across the site

Skills and Experience

• The successful candidate will have proven senior leadership experience within a 3PL, fulfilment, ecommerce or distribution centre environment. Experience working across E-Commerce or FMCG-related contracts would be highly advantageous
• You will be commercially astute, highly organised and confident taking full ownership of a customer focused warehouse operation.
• Demonstrable record of managing site P&L
• Strong customer management and commercial relationship skills
• A track record of delivering change across warehouse performance, including driving efficiency
• Credible, polished and confident communication with customers and senior stakeholders
• Strong people leadership skills, with the ability to develop and motivate teams

Why Apply?

Senior site leadership role with genuine operational and commercial ownership

Opportunity to shape a dedicated customer distribution centre

Direct exposure to senior leadership and clear influence on business performance

Competitive salary of £70,000 to £80,000 plus car and benefits

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