Sales Administrator

<p>Adore Recruitment are excited to be working with an industry leader in the design and manufacture of air conditioning systems.</p> <p>Our client looking for a sales administrator are a small close knit team meaning your work can really make an impact and there&#8217;s plenty of room for career progression.</p> <p>You&#8217;ll ideally have worked in a engineering or construction industry before and can pick up technical products quickly. Full training on the products will be provided.</p> <p>You will need to have process orders before and be comfortable providing quotes over the phone.</p> <p>Below is a list of key responsibilities:</p> <p>1. Order Processing: Manage and process sales orders via SAGE ensuring accuracy and timely processing, to promptly to facilitate smooth sales operations.<br /> 2. Quotes: Prepare quotes and sales orders within agreed deadlines<br /> 3. Customer Record Management: Maintain organised and up-to-date customer records to support effective account management via email and phone<br /> 4. Customer Support: Build relationships with new and existing customers, providing technical advice as needed and resolving customer enquiries satisfactorily, conducting follow up calls as necessary<br /> 5. Administrative Support: Offer comprehensive administrative assistance to the sales team, encompassing scheduling, correspondence, and document management, managing email inboxes efficiently<br /> 6. Communication Skills: Demonstrate strong communication and interpersonal skills, ensuring effective interaction with customers and internal teams.<br /> 7. Software Utilisation: Utilise SAGE and CRM software to manage customer information, track sales activities and performance, and support sales representatives.<br /> 8. Problem-solving: Employ problem-solving skills to address customer inquiries and resolve order-related issues, fostering customer satisfaction.<br /> 9. Metrics and Spreadsheets: Track and analyse sales metrics using spreadsheets and other tools to measure and report sales performance<br /> Technical training will be offered as appropriate</p> <p>Requirements:<br /> Maths and English GCSE pass<br /> Minimum 2 years working in a sales admin role<br /> Sales order processing experience<br /> Experience working with an ERP system before such as Sage, SAP, Oracle, or Microsoft dynamics to name a few<br /> Experience working with and creating sales reports<br /> Good written and verbal communication skills<br /> Salary is up to £28,500 per year.</p> <p>Company is based in Wickford and you must drive in order to get to the office.</p> <p>If you think you are right for this opportunity please apply with a copy of your CV to be considered for interview.</p>