About the Role
<p><b>Fundraising and Marketing Administrator</b></p>
<p>Location: Hybrid working – 1 office day based in Redditch, Worcestershire and remainder working from home with openness to flexible working</p>
<p>Hours: Part-Time, Permanent; 16 hours per week to be agreed with Line Manager</p>
<p>Salary: £28,000 – £32,000 (dependent on experience) (pro rata)</p>
<p>Holiday: 30 days annual leave (pro rata) which includes 3 fixed days between Christmas and New Year, in addition to bank holidays</p>
<p>Pension: Up to 8% employer contribution</p>
<p>Line Management Responsibilities: None</p>
<p><b>About Our Client</b></p>
<p>Our client is the charity supporting the nursing and midwifery family through tough times. They provide grants, advice and a listening ear to nurses and midwives who may feel alone and are struggling to cope. They are a small and friendly team committed to ensuring no nurse or midwife faces tough times alone.</p>
<p><b>The Role</b></p>
<p>To provide efficient and holistic support across our client. This role will support various teams across the organisation, with a focus on giving colleagues the support they need to fulfil their roles as well as directly engaging with beneficiaries, nominators, coaching clients and award winners.</p>
<p>The role will provide coordination of our client’s Star Awards and provide support for fundraising and marketing activities.</p>
<p><b>Person Profile</b></p>
<p>This role would suit someone who is organised and is adept at following processes and procedures. The ideal candidate will be empathetic, have effective communication skills and a desire to support colleagues to fulfil their roles to the best of their ability. It will suit someone who is looking for variety in their work and brings a logical, methodical approach to prioritising their workload.</p>
<p><b>Main Responsibilities</b></p>
<p>Our Client’s Star Awards Administration:</p>
<ul>
<li>Coordinate the processing of their Star Award nominations, from submission to fulfilment.</li>
<li>Post awards packs for their Star Awards and ensuring they arrive in a timely manner.</li>
<li>Communicate with nominators, recipients, and partners to ensure an exceptional experience.</li>
<li>Maintain accurate nomination records and provide regular reports on activity and outcomes.</li>
<li>Liaise with suppliers and external partners regarding award materials and distribution.</li>
<li>Ensure all nomination data is recorded accurately and kept up to date in internal systems.</li>
</ul>
<p>Fundraising and Marketing Support:</p>
<ul>
<li>Support fundraising and marketing campaigns with logistical tasks.</li>
<li>Maintain supporter and donor data within the CRM, ensuring accurate records.</li>
<li>Assist with the production and distribution of fundraising materials and communications to supporters.</li>
<li>Support event logistics, booking arrangements, and post-event follow-ups.</li>
<li>Respond to fundraising and marketing enquiries by email and phone.</li>
<li>Support donor stewardship activities, including thank you communications and recognition initiatives.</li>
<li>Assist with the coordination of fundraising materials for partners, ensuring timely delivery and brand consistency.</li>
<li>Coordinate meetings with partners and supporters, including scheduling and sending invitations.</li>
</ul>
<p>General Administrative and Cross-Team Support:</p>
<ul>
<li>Provide day-to-day administrative support to colleagues across the organisation.</li>
<li>Assist with data entry, data cleansing, and routine database maintenance.</li>
<li>Support the management of shared inboxes, ensuring queries are responded to or directed appropriately.</li>
<li>Follow established processes and procedures to ensure consistency and accuracy in all tasks.</li>
</ul>
<p><b>Person Specification</b></p>
<p>Skills, Knowledge and Experience</p>
<p>Essential:</p>
<ul>
<li>Ability to adapt approach and communication style to suit the audience.</li>
<li>Experience of supporting colleagues to achieve shared goals.</li>
<li>Excellent attention to detail and accuracy in data entry and record keeping.</li>
<li>Strong organisational and time management skills with ability to prioritise effectively.</li>
<li>Proficiency in Microsoft Office (Word, Excel, Outlook, Teams).</li>
<li>Experience working with CRM systems or databases.</li>
<li>Strong written and verbal communication skills.</li>
<li>Ability to handle confidential information sensitively and appropriately.</li>
</ul>
<p>Desirable:</p>
<ul>
<li>Experience working within a charity or healthcare-related organisation.</li>
<li>Knowledge of fundraising, marketing or event administration.</li>
</ul>
<p>Personal Attributes:</p>
<ul>
<li>Highly organised with exceptional attention to detail.</li>
<li>Friendly, professional and confident communicator.</li>
<li>Flexible and adaptable – able to work both independently and collaboratively.</li>
<li>Proactive approach with willingness to take initiative.</li>
<li>Empathy and alignment with our client’s mission and values.</li>
<li>Commitment to diversity, equality and inclusion.</li>
</ul>
<p>Your Cover Letter should include:</p>
<ul>
<li>Your notice period</li>
<li>Your preferred working hours</li>
<li>Why you’re interested in working for our client</li>
<li>Your relevant administrative / fundraising and marketing experience</li>
</ul>
<p>For this role, interviews will be held remotely on a rolling basis as and when applications come through. The deadline to apply for this role will be Thursday, 21st of May at midday. During the interview, there will also be the opportunity to ask the panel questions. There may potentially be an additional informal Teams call as part of the selection process.</p>