Customer Service Representative

Customer Service Representative

£27,000 to £30,000 + Profit Share Bonus + Training + Progression

Northampton, commutable from Wellingborough, Kettering, Milton Keynes, Rugby

Are you a customer focused professional looking for a role where you can build relationships and be part of a growing team?

This is an opportunity to join a well established business, supporting key customers and playing a central role in delivering a high level of service.

In this role, you'll manage customer enquiries, support account activity and ensure orders are handled efficiently, working closely with internal teams in an office based environment.

The company has a strong customer base and is continuing to grow, making this a great time to join a stable business with long term opportunity.

This role would suit someone with customer service or client support experience who enjoys a fast paced environment and takes pride in delivering a high standard of service.

The Role:

• Responding to customer enquiries via phone, email and live chat
• Providing quotes and resolving queries
• Managing orders and monitoring backorders
• Supporting key accounts and internal teams
• Office based role in Northampton

The Person:

• Experience in customer service or client support
• Strong communication skills
• Organised with the ability to manage multiple tasks
• Positive and detail focused

Reference Number: BBBH272491

To apply for this role or to be considered for further roles, please click "Apply Now" or contact Matilda Hocknell at Rise Technical Recruitment.

Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client.

We are an equal opportunities company and welcome applications from all suitable candidates.