Patient Account Representative GS9061

Campus

OSU-Center for Health Sciences

Contact Name & Email

Jeffery Kellerman, jeff.kellerman@okstate.edu

Work Schedule

Typically, Monday through Friday, 8:00am-5:00pm

Appointment Length

Regular Continuous/Until Further Notice

Hiring Range

$18.60 - $21.00, Hourly

Priority Application Date

While applications will be accepted until a successful candidate has been hired, interested parties are encouraged to submit their materials by to ensure full consideration.

Special Instructions to Applicants

For full consideration, please include a resume, cover letter and contact information for three professional references.

About this Position

Primary – Build patient accounts, verify insurance, manage assigned WQs, pursue collection of accounts with insurance companies and patients, phone call duties, answer patient account questions, takes payment by phone, help coordinate credentialing functions, assist Director of Clinic Financial Services and CFS administrator with any additional assigned duties.   

Required Qualifications

• High School/GED (degree must be conferred on or before agreed upon start date)

Certifications, Registrations, and/or Licenses:

• OK Driver's License required  

Skills, Proficiencies, and/or Knowledge:

• Computer knowledge, customer service skills, phone etiquette, organization skills, the ability to meet deadlines, understand patient demographics, research accounts, and multi-tasking skills. 

Preferred Qualifications

• Vocational/Technical
  • Insurance/billing collections experience in a medical setting preferred. 
  • Knowledge of payor resources, payor portal, claim issues, ICD-10 and CPT coding preferred.
  • Technical training in the medical billing/collections field is acceptable.