About the Role
Our client is seeking a proactive and customer-focused Property Manager to join the team at one of South London's most established residential communities. Managing a portfolio of approximately 200 homes, you'll play a pivotal role in delivering an exceptional resident experience while overseeing the day-to-day operation of a thriving mixed-tenure development. Working within a collaborative on-site team, you'll be trusted to take ownership of resident relationships, tenancy matters, maintenance coordination, compliance, and asset performance. This is an excellent opportunity for an experienced Property Manager from a PRS, residential, multifamily, or Build-to-Rent background looking to join a fast-paced environment where no two days are the same. Key Responsibilities : Manage the day-to-day operation of a residential portfolio of approximately 200 homes, ensuring an exceptional resident experience throughout the tenancy lifecycle. Act as the main point of contact for residents, handling enquiries, tenancy matters, and property-related issues. Coordinate planned and reactive maintenance works, working closely with contractors and maintenance teams to deliver high service standards. Conduct property inspections, oversee minor works, and identify opportunities for asset improvement. Manage tenancy administration including renewals, rent reviews, notices, arrears support, and resident communications. Ensure compliance with property management legislation and health & safety requirements across the portfolio. Prepare reports, support client meetings and budgets, and liaise with external stakeholders including local authorities, utility providers, and solicitors. Your Experience : Proven Property Management experience within PRS, Build-to-Rent, multifamily, or residential housing. Strong understanding of tenancy management, property operations, and legislation including Section 8 and Section 13 processes. Experience managing maintenance works, contractors, and resident escalations. Excellent customer service, communication, and relationship-building skills. Organised, proactive, and comfortable managing a busy portfolio in a fast-paced environment. Confident problem-solver who can make informed decisions and challenge constructively when required. MARLA qualified (or working towards qualification) would be advantageous. What's On Offer? Opportunity to join a large, well-established residential community Varied and autonomous role with genuine responsibility Supportive and collaborative on-site team environment Exposure to a substantial residential portfolio Monday to Friday working hours - 9:00am to 5:30pm Excellent long-term career development opportunities