Patient Care Manager Key Responsibilities
- Provide clinical supervision to ensure patient care aligns with professional standards, agency policies, laws and regulatory requirements
- Coordinate, plan, and monitor patient care
- Supervise clinical personnel to ensure services are delivered appropriately and consistently
- Maintain effective communication with patients, caregivers, referral sources, and both field and office staff
- Support quality outcomes by meeting departmental goals and participating in quality improvement initiatives
- Model professionalism, service excellence, and organizational values in daily work
- Uphold compliance expectations through required training, accurate reporting, and cooperation with audits or investigations
- Maintain a safe work environment by following and promoting safety protocols
- Encourage staff development through ongoing coaching and participation in continuing education
Patient Care Manager Qualifications
- Registered nurse with current licensure to practice nursing in the practicing state.
- Previous experience in home care setting with two years management or supervisory experience, preferred.
- Knowledge of accepted professional standards and practice, Medicare Conditions of Participation, and federal, state, and local regulatory requirements