About the Role
Senior Data & Integration Engineer (AI Platforms & Salesforce Ecosystem) Overview We are seeking a Senior Data & Integration Engineer to design, build, and scale AI-driven products and data integrations across our platform, with Salesforce as a key system within a broader ecosystem. This is not a traditional Salesforce development role — the focus is on integrating systems, enabling data flow, and supporting AI-native applications. This role combines backend engineering, data engineering, and AI integration. You will work across systems to deliver scalable, reliable, and observable solutions that power both internal and customer-facing products. Key Responsibilities Design and build scalable backend services (primarily Python) to support AI-driven products and integrations Develop and maintain integrations between Salesforce and other enterprise systems (e.g. Workday, ServiceNow, financial platforms) Build and optimise ETL pipelines, data workflows, and event-driven architectures Enable AI/ML use cases by supporting data pipelines, retrieval systems (RAG), and embedding workflows Integrate AI capabilities into complex workflows with a focus on reliability, auditability, and performance Collaborate with Product, Data, and Engineering teams to translate business problems into scalable technical solutions Implement observability (logging, metrics, tracing) and ensure production-grade reliability Contribute to architecture decisions across data, integration, and AI platforms Mentor junior engineers and promote engineering best practices Required Skills & Experience Strong backend engineering experience (Python preferred) Proven experience in data engineering: SQL, ETL pipelines, and large-scale data processing Hands-on experience integrating SaaS platforms (Salesforce experience required, but not limited to internal platform development) Experience working with APIs, microservices, and event-driven architectures Exposure to modern data stacks (e.g. Airflow, dbt, Spark, or similar) Experience with cloud platforms (Azure preferred) Familiarity with AI/ML systems, including GenAI tooling (RAG, embeddings, evaluation frameworks) Strong understanding of system design, scalability, and observability Desirable Skills Experience with vector databases and data retrieval systems Exposure to machine learning workflows or data science collaboration Frontend experience (React/Angular) for full-stack contributions Experience optimising performance, latency, and cost in AI systems The ideal candidate will: Be comfortable working across multiple systems and data environments Have strong SQL and data pipeline experience Be able to integrate Salesforce into a wider architecture (not build exclusively within it)Bring curiosity and adaptability across AI, data, and engineering domains Why Join This is an opportunity to work on cutting-edge AI products while solving complex data and integration challenges at scale. You will play a key role in shaping how systems connect, how data flows, and how AI is embedded into real-world applications. About Epicor At Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain. We’re Proactive, Proud, Partners. Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs. Competitive Pay & Benefits Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being. Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally. Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development. Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development. Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership. Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect. Global Mobility: Comprehensive support for international relocations and permanent residency processes. Equal Opportunities and Accommodations Statement Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless. We are an equal-opportunity employer. Recruiter: Afsha Sikka, Kai Lewis At Epicor, we know that success comes from working together. Everyone has a role to play, and it’s the essential partnerships across our company that are crucial to our customers' success and our growth as a business. We’re truly a team. Working in close partnership, we bring wide-ranging talents together in powerful collaborations. We think innovatively, share our knowledge generously, and constantly learn from our colleagues. We’re proud of the success we achieve every day, but we never stop challenging ourselves and encouraging each other. Together, we go further and imagine an even brighter future. Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners to the world’s most essential businesses – the hardworking companies who make, move, and sell the things the world needs. Thank you for considering a career with Epicor. Whether you're exploring opportunities on our careers page, preparing for a phone screen or interview, have already applied, or have been through our application process, we appreciate your interest and the time you have invested. We are committed to showing you how much we care about your future. Epicor Career Assistant can help you land a job nearly 2.5x faster than the national average. We've brought you the best job searching tools all in one place, at no cost to you. At Epicor, we believe putting people first is the right thing to do. Click here to get started. At Epicor, we are committed to upholding the highest standards of integrity and transparency. We have become aware of phishing scams where individuals pose as our recruiters, hiring managers, and/or HR Business Partners to obtain personal information. These scams can seem legitimate, but it's important to know how to protect yourself. How to Identify Phishing Scams: Epicor Will Never Ask for Payment: Our recruiters will never ask for payment to apply for a position or as a condition of employment. For example, any required background check will be facilitated by Epicor. Beware of Misleading Communications: Do not pay any fees to individuals, agencies, or employment portals related to an interview or other interaction with Epicor. Epicor will not be responsible for any loss or damage suffered. Verify Authenticity: All legitimate Epicor communication will come from the following alias/domains: "Workday@epicor.com", "Recruiting@epicor.com", and/or "First name.Last name@epicor.com". The only valid domain is www.epicor.com. Verify job positions on our careers site at jobs.epicor.com and confirm that the recruiter you speaking to is listed on the requisition. Be cautious of generic emails and check for misspellings of Epicor or non-Epicor email addresses (e.g., gmail.com, yahoo.com, or even close variations like @epicor.talent.com). If you have any questions or encounter any suspicious emails, job postings, and/or communication from what appears to be Epicor, please report them to recruiting@epicor.com immediately.