About the Role
Polish Speaking Customer Service Advisor (Recalls Team) | Remote Working💷 <strong>£13.40 per hour</strong><br>📍 <strong>Fully Remote</strong> (occasional office visits for training and team days)<br>🕘 <strong>Monday to Friday</strong> | 8:00am-4:00pm or 9:00am-5:00pm<br>📅 <strong>Immediate Start</strong> | Temporary assignment until October<br><br><strong>Czy biegle posługujesz się językiem polskim i angielskim, zarówno w mowie, jak i piśmie?</strong> Poszukujemy osoby na stanowisko <strong>Specjalisty ds. Obsługi Klienta</strong> do zespołu zajmującego się procesami wycofywania produktów (Recalls Team) w renomowanej międzynarodowej firmie.<br><br>To doskonała okazja do pracy zdalnej, podczas której będziesz wspierać klientów w zakresie kampanii związanych z wycofywaniem produktów, zapewniając profesjonalną i przyjazną obsługę na najwyższym poziomie.<br><br>Key Responsibilities:<ul><li>Handling inbound and outbound customer enquiries in both Polish and English<br><br></li><ul><li>Providing clear and accurate information regarding product recalls<br><br></li><li>Updating customer records and maintaining accurate data<br><br></li><li>Responding to emails and correspondence professionally<br><br></li><li>Delivering excellent customer service and resolving queries efficiently<br><br></li></ul></ul>What We're Looking For:✅ Fluent spoken and written Polish and English<br>✅ Strong customer service and communication skills<br>✅ Good IT and administrative skills<br>✅ Ability to work independently in a remote environment<br>✅ Professional and positive attitude<br><br>Additional Information:<ul><li>Fully remote role with occasional visits to the Basildon office for training and team events<br><br></li><ul><li>Equipment provided (laptop, headset and other necessary items) which must be collected from the office before starting<br><br></li><li>Immediate start available<br><br></li><li>Assignment expected to run until October<br><br></li></ul></ul>🔹 <strong>If you're looking for an exciting customer service opportunity and can start immediately, we'd love to hear from you.</strong><br><br><strong>Apply today with your CV for immediate consideration.</strong>