About the Role
<p><strong>Job Summary</strong><br />
We are seeking an experienced Salesforce Project Manager to lead the planning, execution, and delivery of enterprise Salesforce projects. The ideal candidate will have experience managing large-scale Salesforce implementations across <strong>Service Cloud, Community Cloud/Experience Cloud, and Marketing Cloud</strong>, while leading cross-functional teams and engaging business stakeholders.<br />
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<strong>Required Qualifications</strong><br />
Bachelor's degree in computer science, Information Systems, Engineering, Business, or a related field.<br />
10+ years of overall IT Project Management experience.<br />
5+ years managing Salesforce implementation projects.<br />
Experience managing teams of 7–10+ technical resources.<br />
Experience delivering enterprise Salesforce solutions supporting:<br />
5,000–7,000 internal users<br />
300,000–500,000 external users<br />
5–7 million+ records<br />
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<strong>Experience with:</strong><br />
Service Cloud<br />
Community Cloud/Experience Cloud<br />
Marketing Cloud<br />
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<strong>Strong understanding of:</strong><br />
Agile/Scrum<br />
SDLC<br />
Risk & Stakeholder Management<br />
Project Planning & Delivery<br />
Experience coordinating Salesforce integrations using REST APIs, SOAP APIs, and MuleSoft.<br />
Excellent communication and leadership skills.<br />
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<strong>Preferred Qualifications</strong><br />
Salesforce certifications (Administrator, Service Cloud, Experience Cloud, or Architect).<br />
Project Management Institute PMP or Agile/Scrum certification.<br />
Experience with State Government or large Public Sector organizations.<br />
Experience managing large customer or citizen portal implementations.</p>