About the Role
Production support, or application support, is known as the emergency room for technology. Those who work in production support are responsible for ensuring systems and applications run smoothly by identifying problems and deploying clever solutions.
Production support teams mainly work in phases 2 and 3 and it is their responsibility to find issues and work with development teams to make improvements. Production Support Analysts quickly solve problems with the aim of reducing the business impact of a technology issue.
Our production support course
Before starting your role, you'll complete a practical training course that covers SRE and DevOps at the mthree Academy.
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Site Reliability Engineering (SRE)
Learn SRE to become a production support specialist working in financial settings.
TRAINING COVERS:
High-level production support activity including ITIL, monitoring, DevOps, SRE, and disaster recovery.
Common financial topics, including financial markets, equity trading, derivatives, currency, treasury, regulation, and risk.
Useful technology and tools such as Linux, Python and SQL.
Perfect for you if:
You have a bachelor’s degree in computer science or related STEM subjects.
You are interested in production support.
You have an analytical mind.
Excellent spoken and written communication skills
Tech Stack
ITILmonitoringDevOpsSRELinuxPythonSQL