Sales and Customer Service Representative

Do you enjoy helping people while also achieving sales goals? As a Sales and Customer Service Representative at our Tucson call center, you’ll deliver the best of both worlds solving customer issues and recommending the right products or services to meet their needs.

In this inbound role, you’ll take calls from existing and potential customers, answer questions, provide support, and introduce solutions that add value. You’ll help resolve billing issues, assist with service changes, and guide customers towards upgrades or new offerings when appropriate. With paid training, you’ll be fully prepared to represent a top national brand and create positive, results-driven conversations.

If you're persuasive, helpful, and driven to succeed, this hybrid role is a great fit for your skills and goals.

Key Responsibilities:

• Take calls from existing and potential customers
• Answer questions and provide support
• Introduce solutions that add value
• Resolve billing issues
• Assist with service changes
• Guide customers towards upgrades or new offerings
• Represent a top national brand
• Create positive, results-driven conversations

Qualifications:

• At least six months of sales and/or customer service experience
• Confident communication and relationship-building skills
• A problem-solver with a persuasive, consultative approach
• Comfortable multitasking across systems and screens