/Service Expert

Service Expert

Germanydevia direct
// Job Type
Full Time
// Salary
Not disclosed
// Posted
2 months ago

About the Role

Support the team in setting up guidelines, processes & procedures, and if necessary, validated by research(es), so as to ensure sustainable per-formance improvement. Support the team for performance improve-ment, this role req. a keen eye to find critical areas of each function, including to draw up proj.charter for proj.arrangement, operational plans for field services, or technical clarification for sales team. Supporting the superior & the related Proj.Mgr., to provide the best-possible-services, by be-coming the mentor of the team in comprehend-ing customer's needs, discovering & revealing options of solutions, assessing the options, to name a few. Develop and deliver technical training modules according to training objectives for both internal and external parties. This also force to perform research to continuously update & enrich with the most recent issues and challenges. Identify risks, opportunity, and strategy especially in technical areas and QHSE that might give impact(s) to the business. Continuously update with all necessary know-ledge & info to support his/her functions and for better performance, as well as his/her career future developments & aspirations KSB is a leading supplier of pumps, valves and related service. Our reliable, high-efficiency products are used in applications wherever fluids need to be transported or shut off, covering everything from building services, industry and water transport to waste water treatment, power plant processes and mining. Founded in 1871 in Frankenthal, Germany, the company has a presence on all continents with its own sales and marketing organisations and manufacturing acilities. Around the globe, more than 190 service centres and around 3,500 service specialists are on hand to provide local inspection, servicing, maintenance and repair services under the KSB SupremeServ brand. Innovative technology that is the fruit of KSB’s research and development activities forms the basis for the company’s success. At KSB, we recognise that it is people who actually make the difference – the people we employ and the people we serve. This is why we are committed to equal rights and treatment worldwide and never lose sight of the aspects ecology and sustainability when manufacturing our products. Not finding the right fit? Let us know you're interested in a future opportunity by clicking Get Started below or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest! Get to know KSB

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