Director of Clinical Practice & Performance

Director of Clinical Practice & PerformanceNational Virtual Mental Health PlatformRemote (US-based) | Full-TimeAbout MEDvidiMEDvidi is a national telehealth platform delivering evidence-based care for ADHD, anxiety, and related psychiatric conditions, with expansion into medical weight loss and additional service lines.We operate in a regulated healthcare environment where clinical quality, prescribing integrity, documentation defensibility, and patient safety are non-negotiable.As we scale nationally, we are building the clinical systems required to deliver consistent, compliant, high-quality care across a multi-state footprint.The RoleWe are seeking a Director of Clinical Practice & Performance to build and enforce MEDvidi’s clinical operating system.Reporting directly to the Chief Medical Officer, this role translates clinical strategy into standardized SOPs, documentation architecture, quality systems, and provider performance oversight.This is an executive-level builder role — not a traditional clinical manager position. You will design the infrastructure that ensures safe, defensible, and consistent care delivery across psychiatric nurse practitioners and physicians.The role includes 10–20% clinical practice to remain embedded in workflows and model documentation excellence.You will operate under delegated authority from the CMO to monitor adherence to standards, address prescribing variance, and initiate remediation when necessary.What You’ll DoBuild Scalable Clinical InfrastructureDevelop and operationalize condition-specific SOPs (ADHD, anxiety, depression, PTSD, medical weight loss)Establish structured prescribing frameworks, titration pathways, and monitoring standardsDefine inclusion/exclusion criteria and clinical guardrailsReduce variability across providers and service linesOwn Quality & Provider PerformanceDesign and lead structured chart audit programs and peer review systemsMonitor prescribing patterns and documentation qualityDefine measurable clinical KPIs and maintain performance dashboardsLead remediation processes and performance improvement plans when neededEscalate complex or high-risk cases to the CMOStrengthen Documentation & Compliance SystemsStandardize EMR templates and intake/follow-up workflowsEmbed structured documentation fields to improve defensibility and audit readinessOperationalize stimulant safeguards and GLP-1 safety monitoring protocolsEstablish adverse event review and escalation pathwaysPartner Cross-FunctionallyCollaborate with Product & Engineering to translate SOPs into scalable workflowsReview AI-assisted documentation tools and establish guardrailsValidate clinical accuracy of patient-facing and marketing materialsEnsure operational alignment between growth initiatives and clinical safetyClinical Practice (10–20%)Maintain a limited patient panel within core service linesModel SOP adherence and documentation standardsIdentify workflow friction and system improvement opportunitiesAuthority StructureThis role operates under delegated authority from the Chief Medical Officer to enforce clinical standards across nurse practitioners and physicians.Regulatory compliance oversight and licensure logistics remain under MedOps.Final escalation authority resides with the CMO.Who You AreRequiredBoard-Certified Psychiatric Nurse Practitioner (PMHNP-BC)5+ years psychiatric clinical experienceStrong experience with stimulant prescribing and/or medical weight loss managementExperience in telehealth or multi-state practice preferredExperience building SOPs, quality systems, or provider performance programsComfortable enforcing standards and leading remediation conversationsLeadership ProfileSystems-oriented and process-drivenData-fluent and metrics-focusedConfident influencing physicians and senior cliniciansHigh integrity and sound clinical judgmentComfortable operating in a scaling, high-accountability environmentExecutive mindset beyond purely clinical practiceWhy Join MEDvidiOpportunity to build national clinical infrastructure at scaleDirect partnership with the Chief Medical OfficerMeaningful authority and impact on patient safety and qualityRemote flexibilityCompetitive compensation and equity aligned with impactCompensationCompetitive base salary ($185,000–$215,000), performance incentives, equity participation, and comprehensive benefits. Final compensation will reflect experience and licensure footprint.How to ApplyPlease apply adding a brief note outlining your experience building scalable clinical systems in telehealth or regulated healthcare environments.