Client Support & Scheduling Coordinator
Huntersville, NC (Onsite)
$20–$23/hr
3pm–11pm – Monday–Friday
We are seeking a detail-oriented Client Support & Scheduling Coordinator to join our fast-growing team. This fully onsite role combines customer support, scheduling, administrative work, data entry, and written communication in a collaborative, high-accountability environment.
Key Responsibilities
- Handle high-volume inbound and outbound phone activity
- Complete accurate data entry, reporting, and administrative tasks
- Communicate professionally via email and written correspondence
- Follow detailed procedures and agency-specific guidelines
- Maintain accuracy in scheduling, documentation, and reporting
- Work closely with team members to ensure quality service and results
Qualifications
- Strong written and verbal communication skills
- Detail-oriented with excellent organizational abilities
- Comfortable working in a structured, process-driven environment
- Receptive to coaching and constructive feedback
- Ability to learn and follow multiple sets of procedures
- Team-focused, professional, and dependable
- Prior customer service, scheduling, call center, or administrative experience preferred
Training & Growth
- Comprehensive training program (3 weeks)
- Typically 6 weeks to become fully comfortable in the role
- Temp-to-hire opportunity with potential conversion in 3–4 months
- Multiple openings available due to company growth
Client Support and Scheduling Coordinator