About the Role
Overview The Dome is seeking a dedicated and professional VIP Suite Server . This role is pivotal in delivering exceptional food and beverage service to our VIP guests, ensuring a memorable and elevated experience during events. This role will pay an hourly rate of $10.00 and is tip eligible. Benefits for Part-Time roles: 401(k) savings plan and 401(k) matching. This position will remain open until July 31, 2026. Responsibilities Guest Service Excellence: Provide prompt, courteous, and personalized service to VIP suite guests, anticipating their needs and ensuring a premium experience. Food and Beverage Service: Efficiently take and deliver accurate food and beverage orders, possessing a thorough knowledge of the menu, including specialty cocktails, wine selections, and gourmet food offerings. Venue Knowledge: Maintain an in-depth understanding of The Dome's event schedule, seating arrangements, and facility features to assist guests effectively. Sales and Upselling: Utilize suggestive selling techniques to enhance guest experience and increase sales, such as recommending premium beverage selections or exclusive menu items. Team Collaboration: Work closely with kitchen staff, bartenders, and other servers to ensure seamless service delivery. Compliance and Safety: Adhere to all food safety, responsible alcohol service, and venue policies to maintain a safe and enjoyable environment for guests and staff. Qualifications Experience: Prior experience in upscale dining or VIP service environments, preferably within high-capacity music venues or event spaces. Skills: Exceptional communication and interpersonal skills, with the ability to engage a diverse clientele. Knowledge: Strong understanding of food and beverage pairings, and familiarity with multi-level venue layouts. Attributes: Professional appearance, positive attitude, and a commitment to providing outstanding guest service. Availability: Flexible schedule, including nights, weekends, and holidays, aligning with The Dome's event calendar.