About the Role
Role: Billing Specialist
Location: Phoenix, AZ 85009
Pay: $23 - $28/hour
Hours: 7am-3:30pm / Full-time
Setting: 100% in office
Weâre looking for a detail?driven Billing Specialist to deliver exceptional customer service and ensure accurate, timely invoicing. In this role, youâll support our mission to protect businesses, people, and time by managing billing processes, resolving discrepancies, and helping secure prompt customer payments. Youâll collaborate across teams and serve as a resource to internal partners while maintaining a professional, customer?focused approach.
Key Responsibilities
Process high?volume billing data quickly and accurately
Resolve billing discrepancies and rejections
Review and verify customer contracts
Provide excellent customer service and respond to inquiries professionally
Support collection efforts to secure timely payments
Partner with internal teams and assist with general office support
Follow all company policies and safety guidelines
Contribute to special projects as needed
Qualifications
High school diploma or GED
3â5 years AR/Billing experience preferred
Strong customer service, communication, and problem?solving skills
High attention to detail with strong math and organizational skills
Proficient in Microsoft Office; experience with Microsoft Dynamics D365 a plus
Familiarity with American Contractor, Prelude, Great Plains, or Salesforce preferred
Outgoing and confident communicating across teams
Tech Stack
billingaccounts receivableMicrosoft Officecustomer serviceCRMD365