Customer Retention Specialist

Think of the last time you considered canceling a service - what made you stay? As a Customer Retention Specialist at Afni, you’ll have the opportunity to create positive experiences and retain valued customers. You’ll engage with customers through inbound and outbound calls, addressing concerns, resolving issues, and offering solutions to keep them connected to the services they love. With each interaction, you’ll build meaningful connections and provide an exceptional customer experience.

If you have strong communication skills, enjoy problem-solving, and thrive in a fast-paced environment, this role is for you!