Hire Desk Controller

We're looking for a reliable, organised Hire Desk Controller to support a busy hire operation on a temp‑to‑perm basis. You'll manage day‑to‑day hire/off‑hire admin, produce pro-forma invoices, prepare damage quotations, and coordinate a small fleet (1 HGV + six 3.5t vehicles). Please note: the salary/rate advertised is an estimate and may vary depending on experience. Key Responsibilities Manage hire/off-hire bookings, amendments and returns Produce pro‑forma invoices and maintain billing records Create damage quotations and follow-up paperwork Coordinate vehicle movements and availability Liaise with customers, drivers and workshop teams Maintain accurate system updates, spreadsheets and audit trails Handle customer queries and disputes Support month‑end and billing reconciliation Skills & Experience Hire desk, fleet admin or similar background Strong admin, organisation and numeracy skills Experience with pro‑forma invoices/damage quotes Confident overseeing HGV and 3.5t vehicle coordination Good IT skills (MS Office; hire/fleet systems desirable) Excellent communication and ability to work under pressure High attention to detail; ability to prioritise Full UK driving licence preferred