Jamf Support

Support for Jamf products Jamf helps you manage and secure your Apple devices at work, backed by the industry’s most dedicated support teams. Visit Portal Unmatched support for Jamf solutions Unlock the full potential of your Jamf investment. Our dedicated support teams provide a tailored experience, no matter which Jamf solution you use. We're committed to understanding your unique needs and providing the resources and expertise to help if you need it. Jamf Standard Support When you become a Jamf customer, you have access to our team of experts, versed in Jamf and Apple technology. Jamf Standard Support may include: Unlimited support tickets Easy access to tickets in the support portal through Jamf Account Support via chat, support portal, email or phone within target response times during business hours Standard Support is available in English, French, German, Spanish, Traditional Chinese and Japanese. Jamf Premium Support Need more help? There’s Jamf’s Premium Support. All premium tiers have the following deliverables, with incremental benefits for our gold and platinum customers: Tier 3 support Enhanced target response times At least two premium support contacts Explore Premium Support Connect with support Find the phone number for our technical support teams when you need them. Contact Support