About the Role
Bilingual Client Support Representative
Location: 7810 E Escalante Rd, Tucson, AZ 85730
Start between $ - $$ per hour.
What Will I Do as a Bilingual Client Support Representative?
As a Bilingual Client Support Representative at Afni, you’ll play a key role in providing exceptional support to our customers in both English and Spanish. Think about the last time you needed help—was it a positive experience, or did you feel unheard? With us, you’ll have the opportunity to turn every interaction into a solution-driven, positive experience. Whether you’re assisting with account inquiries, troubleshooting issues, or providing product information, you’ll be the voice of Afni, ensuring customers feel valued and supported in both languages.
If you’re fluent in English and Spanish, enjoy helping others, and want to be part of a dynamic and diverse team, this role is for you!
Why Afni?
At Afni, we believe you’re more than just an employee—you’re part of our family.
As a Bilingual Client Support Representative, you get:
Full-time hours. 40-hour workweek.
Job Stability. We’ve been in business since 1936.
Paid Time Off. Rest is necessary for your well-being.
Medical, Dental, and Vision Insurance. We help cover the cost of your premium.
Tuition Reimbursement. We’re invested in your goals.
Referral Program. We have one of the most lucrative referral programs around.
Career Growth. Many of our senior leaders started as agents. We promote from within!
Annual Performance Reviews. Your hard work deserves to be rewarded.
What are the qualifications to be a Bilingual Client Support Representative at Afni?
Fluency in both English and Spanish. You’ll be assisting customers in both languages.
Six months of customer service experience preferred.
Strong verbal communication and active listening skills.
Ability to navigate multiple computer applications while assisting customers.
A problem-solving mindset with the ability to think quickly and provide solutions.
Willingness to work flexible schedules, including evenings and weekends as needed.