Support Assistant II, Clerical

We are recruiting for a motivated Support Assistant II, Clerical to join our team! We are here for life’s journey. Where is your life journey taking you? Being the heartbeat of Denver means our heart reflects something bigger than ourselves, something that connects us all: Humanity in action, Triumph in hardship, Transformation in health. Department ACS-CHS Grants Funded Job Summary Under minimal supervision, provides clerical and administrative support for the department. Provides excellent customer service, answers telephones, and is a clerical support to staff. Performs clerical duties such as word processing, entering data for reports, preparing PowerPoint presentations, maintaining departmental files, and other similar duties. Attends departmental meetings, takes minutes and produces minutes in draft and final form. Assists in record keeping and general operations of the office. Assists in research through data collection as assigned. Essential Functions: Schedule home visits through the public office line, info email and online scheduling tool. Follow up with families in a timely manner and coordinate coverage when not in office. (15%) Coordinate scheduling of all nurse assignments and manage schedule and client database. Collects and enters data in spreadsheets and databases for monthly reports. (20%) Assist with in-hospital recruiting as needed. Establish initial contact with families at local birthing hospitals. Successfully engage, recruit, and schedule families for nurse home visits. . (15%) Build relationships with hospital birth center management and staff including attending meetings, providing educational in-services, and troubleshooting recruitment problems. (15%) A Conduct post-visit connection (PVC) phone calls with families, track services, and provide re-referrals when necessary. Handle mailing of appointment cards and PVC surveys. (15%) Works as an active member of the Family Connects team by attending in-service trainings, staff and planning meetings, and other meetings as required. Complies, transcribes, and distributes minutes of meetings. (15%) Education: High School Diploma or GED Required Work Experience: 1-3 years One year of healthcare or professional clerical experience required. Knowledge, Skills and Abilities: Excellent verbal and written communication skills Excellent interpersonal human relation skills Possesses excellent customer service skills Ability to multi-task and handle a high volume of tasks at one time Ability to work independently and be self-directed Skilled in organization and setting priorities Ability to use scheduling systems and coordinate meetings Ability to maintain adequate levels of office supplies Ability to compile, transcribe, distribute meeting minutes Proficient in data entry into spreadsheets and databases. Ability to create charts and graphs Knowledge of medical terminology Good troubleshooting and problem-solving skills Skilled at coordinating office services such as records management, moves, housekeeping, and maintenance Shift Days (United States of America) Work Type PRN/Intermittent Salary $22.18 - $31.05 / hr Benefits Social security replacement retirement plan with employer contribution of 3% On-site employee fitness center and wellness classes Community resource navigation support Childcare discount programs & exclusive perks on large brands, travel, and more Education & development opportunities including career pathways and coaching Our Values Respect Belonging Accountability Transparency All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made. Denver Health is an integrated, high-quality academic health care system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver’s 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, a Public Health Institute, an HMO and The Denver Health Foundation. As Colorado’s primary, and essential, safety-net institution, Denver Health is a mission-driven organization that has provided billions in uncompensated care for the uninsured. Denver Health is viewed as an Anchor Institution for the community, focusing on hiring and purchasing locally as applicable, serving as a pillar for community needs, and caring for more than 185,000 individuals and 67,000 children a year. Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer. Denver Health is an equal opportunity employer (EOE). We value the unique ideas, talents and contributions reflective of the needs of our community. Applicants will be considered until the position is filled. Denver Health was founded as City Hospital in 1860 to serve the health care needs of the rapidly developing city of Denver. Since then, we have grown alongside the community to become a complete health care system, proudly providing care for all residents -- at every point in their lives. We believe healthy people are the foundation of a vibrant community, and Denver Health has been treating and healing the people of Denver for more than 160 years. Today, Denver Health delivers preventive, primary and acute care services. We are committed to making our community a healthy place to live, work and raise a family. You’ll see that commitment in the programs we offer, through the care we provide and in our determination to achieve continuous improvement so our community always has the best care available. As a comprehensive, integrated organization, we provide hospital and emergency care to the public, regardless of ability to pay. This integration promotes continuity of care for each patient and assures health care that is delivered in the most efficient, cost-effective setting. We care for: thirty-three percent of Denver's population annually; Denver Health sees nearly 1,200,000 total patient visits annually. one in three Denver-area children each year. the needs of special populations such as the poor, uninsured, pregnant teens, persons addicted to alcohol and other substances, victims of violence and the homeless. As Colorado's primary safety-net institution, Denver Health has provided uncompensated care and serves as a model for other safety net institutions across the nation.