Social Media & Communications Coordinator

Position Summary The Social Media and Communications Coordinator plays a key role in shaping and elevating the Office of City Representative and Special Events' digital presence. This role is responsible for producing video and digital content, visual assets, and multimedia storytelling to support special event operations, community engagement, and community outreach. The position aides in managing OSE and OCR's social media platforms, develops and edits content, supports high-priority projects and events, and ensures consistent, compelling brand representation across all channels. This role collaborates closely with internal partners and assists in press and event coordination.    Job Description Film, edit, and produce high-quality video content for social media, web, presentations, and digital campaigns. Create visual assets including graphics, motion graphics, reels, short-form videos, and promotional materials. Ensure all content aligns with OCRSE brand guidelines and the City’s communication standards. Co-manage OCRSE’s flagship social media accounts (e.g., Instagram, LinkedIn) including content planning, scheduling, posting, and timely community engagement. Monitor digital performance metrics to assess reach, engagement, and impact; propose data-informed improvements. Work closely with pertinent program areas and other City departments to develop content that supports events, initiatives and campaigns. Partner with external collaborators when necessary (vendors, contractors, influencers, etc.). Capture and produce content during events, on-site activities, trainings, and employee engagement initiatives. Provide real-time event coverage on social platforms and deliver post-event recaps and highlight reels. Assist in developing content calendars, campaign briefs, and project timelines. Offer creative direction and feedback to contributors producing supplementary digital content. Stay informed about evolving digital media trends, emerging technologies, and best practices in video production and social media engagement. Identify opportunities to enhance OCRSE’s digital presence through new content formats, storytelling techniques, and engagement strategies. All other duties as assigned.