About the Role
We're hiring a Business Systems Analyst to support and improve internal supply chain systems for a global technology organisation operating at scale.
This is a hands-on role, sitting close to live systems and operational teams. You'll be responsible for keeping tooling running smoothly day-to-day, while also supporting system enhancements, process improvements and change initiatives across the supply chain landscape.
What's on offer
Annual Salary up to £65,000 doe and location
12-month contract, with potential for extension - PAYE - inside IR35 - paid weekly via PrincipleHR
Hybrid working - 3 days onsite in Central London
Opportunity to work within a high-scale, global technology environment
What you'll be doing
Monitor supply chain tooling dashboards, analyse data and flag operational risks early
Triage and troubleshoot system issues, providing root cause analysis and supporting resolution
Own and maintain system documentation including workflows, SOPs, tagging guides and training materials
Support system enhancements by gathering requirements, defining success metrics and tracking delivery
Coordinate and support UAT, rollout activities and post-implementation issue resolution
Work closely with business users, engineering teams and global stakeholders
What we're looking for
Proven experience as a Business Systems Analyst / Systems Analyst in an operational environment
Strong exposure to supply chain systems (inventory, warehousing, manufacturing or fulfilment)
Hands-on experience with incident triage, troubleshooting and system support
Experience supporting system changes or implementations, including UAT
Strong documentation skills and the ability to translate problems into clear, actionable requirements
Comfortable working in a fast-paced, cross-functional environment
Nice to have
Experience with Oracle or other supply chain platforms
Exposure to MDM, global rollouts or enterprise-scale environments
Strong skills in process mapping and data analysis tools
Interested?
If you enjoy solving real system problems, improving operational processes and working close to live supply chain tooling, we'd love to hear from you.
Apply now or reach out directly for a confidential discussion.
Tech Stack
supply chain systemsinventory managementwarehousingmanufacturingfulfillmentincident triagetroubleshootingsystem supportUATrequirements gatheringprocess improvementdocumentationworkflow analysisSOPstagging guidestraining materials