Managing Principal Consultant - Senior Quality Delivery Manager

London, GBgbvia direct

// Job Type

Full Time

// Salary

Not disclosed

// Posted

2 months ago

About the Role

Managing Principal Consultant (Delivery & Market)Location: London / Client travelPractice Area: Testing & Quality EngineeringReports To: Head of QualityThe RoleAt Ten10, our Managing Principal Consultants are the engine room of our delivery excellence and the face of our technical brand. This is a high-impact, dual-aspect role designed for a senior practitioner who excels at building effective and trusted partnerships with clients, steering complex, multi-workstream engagements while simultaneously acting as a thought leader in the wider testing market.You will be accountable for the full engagement lifecycle, from shaping pre-sales solutions to ensuring quality portfolio delivery. Beyond the project, you are a storyteller and advocate, confident in public speaking and active in the testing community to bring awareness to Ten10’s brand through events, networking, and digital content.Key Responsibilities: 1. Delivery Management<ul><li>Build long-standing, trusted relationships with Ten10’s clients big and small; be the point of continuity for Ten10 clients</li><li>Tailor Ten10 services and solutions to deliver value to our customers and exceed their expectations</li><li>Provide oversight to ensure service delivery aligns with client expectations. You will support and mentor Ten10 Project Leads to resolve delivery issues before they escalate</li><li>Be the senior escalation point for the client</li><li>Determine the required skills and team composition. Work with the wider Ten10 team to balance delivery quality with individual career development and commercial drivers.</li></ul>2. Pre-Sales & Strategic Account Growth<ul><li>Partner with the Ten10 Sales team to qualify technical requirements and structure projects that effectively resolve client problem statements.</li><li>Set the standard for pre-sales conversations, leveraging your deep technical expertise to build immediate trust with prospective stakeholders at all levels from project and test managers through to directors and C-suite.</li><li>Proactively identify and qualify opportunities for extensions and scope expansions within your existing portfolio.</li></ul>3. Market, Community & Brand Awareness (The "Voice" of Ten10)<ul><li>Represent Ten10 at industry conferences, webinars, and roundtables. You are comfortable presenting complex quality engineering topics to diverse audiences.</li><li>Maintain an active presence in the test and quality market. Whether through LinkedIn, blog posts, or local meetups, you help position Ten10 as a preferred partner and employer of choice.</li><li>Leverage your professional network to identify new workstreams and stay ahead of industry trends to inform our service offerings.</li></ul>About You<ul><li>You have a proven track record in successful programme and project delivery as well as delivery management, managing multiple concurrent workstreams with strategic responsibility.</li><li>You possess deep expertise in Testing and Quality Engineering, allowing you to provide genuine technical direction and challenge project assumptions.</li><li>You are a confident public speaker who enjoys sharing knowledge. You don't just "do" the work; you enjoy talking about the why and the how to an audience.</li><li>You enjoy empowering your team, helping them navigate their career paths while maintaining high performance for the client.</li></ul>Why Ten10?Ten10 is one of the UK's leading Quality Engineering consultancies. We believe in high-repeatable standards, predictable outcomes, and a supportive culture where our senior leaders have the autonomy to shape their accounts and their personal brands.

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