Store Manager (Newtownards) / Foodservice

Fantastic opportunity for a Store Manager to join a thriving Foodservice company (Fantastic company, with many sites across the UK) This company places immense value on their staff, and is one of the best places for an individual to work in. The position is based in Newtownards. Permanent Position. Salary Negotiable + Bonus + Additional Fantastic Benefits and Perks & Progression Opportunities The Role Working closely with the General Manager and wider leadership team, you will play a key role in driving the success of the Newtownards site. You'll help develop the team, improve operations and ensure the business continues to grow while delivering the high-quality experience. Responsibilities: Operations & Service Oversee daily operations Plan and manage staff rotas to ensure effective coverage Maintain smooth service flow, particularly during busy periods Deliver consistently high standards of customer service Lead daily team briefings to communicate priorities, targets and promotions Team Leadership & Development Lead, motivate and support a multi-department team Assist with recruitment, onboarding and training Conduct performance reviews and provide ongoing feedback Encourage a positive, professional and engaged team culture Provide real-time coaching to drive performance and service quality Customer Experience Champion a culture of genuine hospitality and customer engagement Empower the team to deliver memorable customer experiences Ensure every interaction reflects the brand and values Maintain a welcoming, organised and well-presented environment Standards, Compliance & Processes Ensure food safety, hygiene and health & safety standards are met Maintain high levels of cleanliness and presentation across all areas Ensure all operational procedures and checklists are followed Keep the site fully prepared for inspections at all times Support consistent training and compliance across the team Stock, Cash & Commercial Performance Oversee stock ordering, availability and control Monitor waste and implement reduction strategies Manage daily takings, cash handling and banking Track sales performance and identify opportunities for growth Support promotions, upselling and seasonal campaigns Innovation & Continuous Improvement Work with the wider team to support new product development Encourage creativity in displays, merchandising and offerings Identify opportunities to improve service, efficiency and performance Support the implementation of new processes and initiatives The Ideal Person: Proven leadership experience in hospitality, café, Bakery or food retail Strong organisational and operational management skills Commercially aware with an understanding of sales performance A confident communicator with excellent people skills Ability to lead and motivate a team in a fast-paced environment High attention to detail and commitment to standards