About the Role
IN THIS ROLE YOU WILL:
Lead, hire, and develop a team of 5+ Solutions Engineers across the Central US region (currently remote with future onsite), building the capacity and capability required to support regional growth
Serve as a strategic partner to Regional Sales Directors, owning the technical sales strategy for the region and contributing to revenue growth, win rates, and forecast accuracy
Act as the senior technical escalation point for complex and enterprise-level opportunities, personally engaging in strategic deals when needed
Set and execute a clear regional vision for Solutions Engineering, aligning technical sales priorities with company objectives
Establish performance standards, define measurable success metrics, conduct regular performance reviews, and create structured development plans for your team
Recruit, onboard, and retain top Solutions Engineering talent while proactively addressing performance gaps and scaling team effectiveness
Drive operational excellence across the pre-sales function, including demo standardization, solution quality, and best-practice sharing
Partner cross-functionally with Marketing, Enablement, Product, Customer Experience, and Professional Services to ensure seamless customer journeys and strong feedback loops into product strategy
Guide your team through growth and change with clarity, accountability, and a strong focus on ownership and impact
Balance strategic leadership with hands-on involvement in high-impact customer engagements
WHAT YOU BRING TO THE TABLE:
2+ years of direct people leadership experience, including hiring, performance management, and scaling high-performing Solutions Engineering teams
5+ years of experience as a Solutions Engineer or in a comparable technical customer-facing role within a SaaS environment, supporting complex and enterprise-level sales cycles
Deep understanding of enterprise IT architecture, including cloud environments (AWS, Azure, GCP), APIs, system integrations, and security/compliance considerations
Proven ability to translate complex technical capabilities into clear business value for executive and technical stakeholders
A structured, growth-oriented mindset with a track record of improving processes, scaling pre-sales excellence, and driving operational rigor
Strong executive presence and customer leadership skills, with the ability to influence diverse buying committees, manage escalations, and build trust with senior stakeholders
NICE TO HAVE:
Experience supporting complex enterprise sales cycles and multi-stakeholder buying committees
Background in AI, conversational AI, automation, or workflow-driven SaaS solutions
Experience scaling or building pre-sales functions in high-growth startup or scale-up environments
Exposure to regulated industries and enterprise security/compliance processes