IT Billing Analyst

COMPANY OVERVIEW We are partnering with a well-established organization in the retail and services industry that supports operations across a large, distributed environment. The company is committed to delivering reliable technology solutions that enable operational efficiency and accurate financial management. Their mission emphasizes service excellence, strong vendor relationships, and disciplined financial stewardship, supported by a culture that values teamwork, accountability, and continuous improvement. ROLE SUMMARY We are seeking an IT Billing Analyst to support end-to-end invoice processing and purchase order tracking across several IT departments. This position plays a critical role in ensuring financial accuracy and timely processing of technology-related spend. In this role, you will maintain detailed financial tracking spreadsheets, coordinate with vendors and internal teams, and ensure invoices are aligned with budget expectations. You will validate purchase orders, research discrepancies, and provide consistent updates that help leadership maintain clear visibility into IT financial commitments. KEY RESPONSIBILITIES • Support invoice processing and billing coordination for multiple IT departments • Ensure purchase orders are accurate and properly recorded in SAP • Maintain and update an internal Excel-based invoice tracker • Research and locate missing purchase order numbers when needed • Communicate with vendors and internal teams to resolve invoice discrepancies • Validate that products or services associated with purchase orders have been received • Track approximately 40 to 50 invoices at any given time • Manually extract invoice data and update budget tracking spreadsheets for FY26 • Allocate invoices to the appropriate IT teams • Participate in weekly meetings with the three primary IT groups • Assist with compiling monthly financial data for analysis and reporting KEY REQUIREMENTS • 2 to 5 years of experience in billing, financial analysis, IT procurement, or accounts payable/receivable • Experience working with large ERP systems • Strong Excel proficiency and comfort working in spreadsheets • Knowledge of invoices, purchase orders, and financial reconciliation processes • Strong organizational skills with the ability to manage multiple priorities • Excellent communication skills and ability to collaborate across IT, Finance, and vendor teams • Strong analytical and problem-solving skills with high attention to detail • Bachelor’s degree in Finance, Accounting, Business Administration, Information Systems, or related field (or equivalent experience) PREFERRED QUALIFICATIONS • SAP experience (highly preferred) • Experience supporting IT service billing, infrastructure invoices, or technology procurement • Experience with ERP platforms such as SAP, Oracle, Workday, Coupa, or similar systems • Exposure to cloud subscription billing or telecom expense management IDEAL CANDIDATE PROFILE • Brings a strong accounting and finance mindset • Thrives in a manual, detail-heavy environment requiring accuracy and follow through • Proactively follows up on missing information and resolves discrepancies quickly • Engages confidently and professionally with cross-functional stakeholders