About the Role
Job Title: Campground Office Attendant Entity: Cooperstown All Star Village – Deer Haven Campground Reports To: Director of Resort Operations Pay rate: $16-$19 Location: Deer Haven Campground (Oneonta, NY) Anticipated Start Date: 5/30/26 About Property: Deer Haven Campground, part of Cooperstown All Star Village, offers a family-friendly camping experience for guests visiting the area for youth baseball tournaments. The campground features RV sites, cabins, and amenities designed to provide a comfortable and convenient stay in a scenic outdoor setting. Position Summary: The Campground Office Attendant serves as the first point of contact for campground guests, providing information, assistance, and support to ensure a positive guest experience. This role requires strong customer service skills and attention to detail. Key Responsibilities: Greet guests and provide a welcoming check-in experience Answer questions regarding campground amenities, policies, and local area information Manage reservations, check-ins, and check-outs using booking systems Handle guest inquiries, concerns, and requests in a professional manner Process payments and maintain accurate records Answer phone calls and respond to emails as needed Maintain a clean and organized office environment Communicate effectively with other departments to support guest needs Qualifications: Required: Ability to work during the day or evening as determined by supervisor Required to work flexible schedule based on the needs of the business Ability to handle multiple tasks at one time Good communication skills (verbal and written). Positive and effective leadership and customer service skills Preferred: Minimum must have High School Diploma/be currently attending a local high school/GED Ability to work in a team environment Strong work ethic and positive team attitude Working Conditions / Special Physical Requirements: Must be available to work extended hours, including nights and weekends Ability to sit, stand, and move throughout the campground as needed Must occasionally lift or move up to 25 pounds May work in varied temperatures, loud environments, and fast-paced conditions #twparttime #CASV