/Service Administrator

Service Administrator

Westhoughton, Greater Manchester, GBRemotegbvia direct
// Job Type
Full Time
// Salary
GBP 28,000 - 28,000/month
// Salary Range
28,000–28,000 GBP / month
// Posted
1 week ago
// Work Mode
hybrid

About the Role

Service & Finance Administrator - Westhoughton - £28,000 to £30,000 - Monday to Friday, 35 hrs per week

Adele Carr Recruitment is recruiting for a global, market-leading business based in Westhoughton, Bolton. We are interested in meeting experienced administrators to interview for a full-time, permanent vacancy as a Service & Finance Administrator. Finance/Accounts experience is not essential for the role, but may be beneficial. We are looking for a background in administration.

Benefits

  • £28,000 to £30,000 per annum
  • Monday to Friday, 35 hours per week - Flexible working hours
  • Hybrid working available following training
  • 25 days holiday plus 8 bank holidays
  • Additional holiday purchase scheme
  • Free onsite parking
  • Private healthcare
  • Health cash plan
  • Enhanced pension scheme
  • Training and continuous education opportunities


The Role

Reporting to the Service Manager, you will support the administration and finance process for field service work from planning through to invoicing.

  • Process field service engineer hours within internal business systems
  • Analyse engineer timesheets, third-party invoices and expenses to support accurate customer invoicing
  • Manage travel bookings for field service engineers, including hotels, flights, ferries and car hire
  • Maintain sales orders from creation through to invoicing
  • Monitor service department work in progress to support prompt billing
  • Support timesheet approval for field service engineers
  • Liaise with customers regarding purchase orders for service work
  • Log incoming invoices and create purchase orders for third-party suppliers
  • Handle incoming calls and direct queries to the relevant service contact or department
  • Work closely with service, finance and customer service teams to resolve invoice queries


The Requirements

  • Previous experience in administration, service administration, finance administration or sales order processing
  • Strong attention to detail and confidence working with numbers
  • Good communication skills across telephone, email and face-to-face contact
  • Ability to work under pressure and manage short-notice requests
  • Confident IT skills, including Microsoft Office, Outlook, Word and Excel
  • Experience using SAP, Salesforce or similar business systems would be advantageous
  • Ability to build strong working relationships with internal teams, customers and field service engineers
  • Organised, self-motivated and able to prioritise a varied workload


Why Apply

This Service Administrator role offers stability, strong benefits and the chance to join a well-established business with a professional and supportive team environment.

If this Service Administrator sounds like the right fit, please apply now or email me on

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