About the Role
Purpose:
The position exists to act as the Subject Matter Expert (SME) for Talent 2 Value processes (Performance & Goals, Succession Planning and Calibration) within the People & Culture Technology landscape, primarily based on SAP SuccessFactors.
The role ensures end-to-end process integrity, solution optimization, and continuous enhancement of Talent processes globally, while serving as a trusted advisor to Business Process Owners and key stakeholders. The role also drives innovation in Talent solutions through AI capabilities, journey mapping, and experience design. It operates within a product-oriented delivery model, collaborating with Business, Product Owners, and BTS to drive continuous, value-driven delivery, measurable impact, and long-term product evolution.
Position:
Talent 2 Value Solution Ownership
Act as global SME for PMGM, Succession and Calibration processes
Own functional design, configuration and continuous optimization
Identify innovation opportunities (e.g. AI-supported performance insights, skills integration)
Ensure alignment with global P&C strategy and Talent Marketplace roadmap
Enhancements & Project Delivery
Lead functional design and implementation of enhancements and projects
Translate business requirements into system configuration and technical specifications
Coordinate integration activities with Enterprise Architecture, Security and Data teams
Support global rollouts and change management activities
Operations & Release Management
Own complex incidents and major change requests within scope
Support and manage quarterly SuccessFactors releases
Perform regression testing and ensure solution stability
Recruitment Backup & Cross-Module Support
Act as secondary SME for SuccessFactors Recruitment
Support recruitment-related enhancements and incident resolution when required
Ensure end-to-end Talent process integration across modules
Governance, Vendor & Documentation Management
Manage vendor relationships within scope of responsibility
Ensure documentation is maintained (configuration, process flows, test scripts)
Ensure compliance with IT Security, Data Protection and J-SOX requirements
Requirements:
University degree or equivalent
Fluent in English (written and spoken)
4-6 years of experience working with SAP SuccessFactors, preferably in Talent modules
Proven hands-on configuration experience in: PMGM (Performance & Goals) and Succession & Calibration
Exposure to Recruitment module (Recruiting & Onboarding) - required as backup capability
Proven background in global project implementation and release management
Exposure to working within a global, multicultural environment
Demonstrated ability to manage stakeholders and vendors
Experience supporting releases and managing system lifecycle
Hands-on SuccessFactors configuration and solution design experience
Strong stakeholder management and communication skills
Tech Stack
SAP SuccessFactorsPMGMsuccession planningcalibrationrecruitmentEnglish