Principal Software Engineer (f/m/d)*

YOUR MISSION: Join us in reimagining customer experience with Agentic AI. As a Principal Software Engineer (f/m/d), you will play a critical role in shaping Parloa’s engineering strategy and architecture while staying close to the code. This role is about building resilient, enterprise-grade systems that can scale globally and helping us set the benchmark for engineering excellence in Europe and beyond. IN THIS ROLE YOU WILL: Deliver business value by writing code every day. Define and drive technical strategy across multiple domains and org-wide initiatives. Lead cross-team architecture and ensure solutions scale globally for enterprise adoption. Balance short-term velocity with long-term resilience, making smart trade-offs on complexity, cost, and scalability. Remain hands-on - whether writing foundational code, leading design reviews, or refactoring key systems. Act as a force multiplier by mentoring Staff Engineers and influencing the careers of future Principal-level talent. Serve as a trusted advisor to leadership, ensuring engineering capacity matches market and customer demands. Set cultural standards for fearless iteration, bias for action, and pragmatic perfectionism—design for tomorrow, build for today. OUR TECH STACK: TypeScript, Node.js, React, Python, FastAPI, Kubernetes, MongoDB, Azure, Kafka, NATS  WHO YOU ARE: A seasoned technical leader (typically 12–15+ years) with a track record of org-level or industry-level impact. Deeply experienced in enterprise-scale systems and multi-team architecture leadership. Equally comfortable flying high (strategic vision) and diving deep (technical details). Thrives in ambiguous, high-stakes environments with a strong sense of urgency. Embodies Parloa’s ambition: to build Europe’s leading engineering culture and a world-class AI platform. Motivated by making the impossible possible and building something iconic. Coding every day