Enforcement Authorities Cooperation Specialist

Enforcement Authorities Cooperation Specialist Job Description

Shape the Future of Payments with Nexi in 2026
Envision a world where every transaction feels effortless, safe, and connected. At Nexi, we’re leading this transformation, building tools and solutions that redefine how the world pays. By joining us, you’ll play a part in creating the next generation of digital payments in an innovative, supportive, and international environment.
Why This Role Is Right for You
As a Enforcement Authorities Cooperation Specialist (Mid-level) you’ll join a collaborative and forward-thinking team based in Poznań. 
We are looking for a candidate to join the team responsible for handling enforcement cases and cooperation with public authorities. This role is a great opportunity for individuals with operational or administrative experience who want to develop in the area of debt enforcement and regulatory processes. We provide onboarding and strong team support to help you build the required expertise.
About Your Future Role
In this position, you will:

• Prepare responses to inquiries from enforcement authorities in line with legal requirements and internal procedures
• Collect and provide information to authorities and merchants
• Verify basic formal aspects of incoming requests
• Handle account seizures (blocking funds and processing payouts)
• Support clarification processes related to cases initiated by debtors or authorities
• Maintain registers of seizures and correspondence, and update case statuses
• Identify and report issues related to merchant accounts
• Collaborate with other operational teams
• Ensure accuracy and completeness of documentation
• Contribute to process improvements and suggest enhancements

What Makes You a Great Fit
We’re looking for someone eager to make a difference. Here’s what we value:
Essential Qualifications: 

• 2–3 years of experience in operations, administration, finance, or customer service
• Basic understanding of enforcement processes or willingness to learn
• Ability to analyze documents and work with data
• Experience working with systems (e.g., back-office tools, CRM, transactional systems)
• Good organizational skills and ability to manage tasks effectively
• Attention to detail and accountability in handling documentation
• Strong written and verbal communication skills
• Willingness to learn and develop in a regulatory environment

• Proactive attitude and openness to improving processes

Bonus Skills: 

• Experience working with official or legal documents
• Basic knowledge of legal regulations (e.g., civil procedure, GDPR, payment services)
• Experience handling more complex cases or complaints

Even if you don’t check every box, your unique potential and willingness to learn could set you apart.

What’s in it for You?

• Attractive salary and a competitive benefits package to reward your expertise and contributions
• Tech equipment: Get the tools you need to succeed, including the latest technology to support your work
• Join an international team: Collaborate with experts from across Europe and bring your ideas to life in a dynamic, global environment
• Grow and develop: Gain hands-on experience and structured training through our PayTech University, designed to accelerate your career and help you reach your full potential
  

Discover Life at Nexi
We’re an international team of 10,000 people across 25 countries, united by shared ambition and a passion for innovation. Learn more about our culture, Values, and how we’re shaping the future of digital payments. Visit our Life at Nexi page.

Diversity and Inclusion at Nexi
We are proud to be an equal opportunity employer: together, we succeed by embracing our differences and creating a future where everyone can thrive. 

Your Next Step Starts Here
If this opportunity excites you, we’d love to hear your story. Submit your application today, and let’s shape the future of digital payments together!

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