About the Role
This is not your standard front-of-house role.<br> <br>We’re looking for a highly switched-on, detail-obsessed Receptionist who takes real pride in delivering a five-star client experience - someone who treats every interaction as an opportunity to go above and beyond.<br> <br>Based in beautifully appointed West End offices, you’ll be the face of the business, trusted by senior stakeholders, EAs, and visiting VIPs to ensure everything runs seamlessly at all times.<br> <br><strong>The Role</strong><br>This is a front-of-house position where precision, ownership and initiative matter just as much as presentation.<br>You’ll:<br><ul><li>Deliver a five-star guest experience — anticipating needs, not just reacting</li><li>Be ready and waiting for guests, checking details, and ensuring everything is perfect ahead of arrival</li><li>Go the extra mile with refreshments and room set-up — creating a polished, welcoming experience every timeTake full ownership of a busy meeting room calendar, ensuring zero clashes and seamless transitions</li><li>Act as the central point of coordination for meeting logistics, working closely with EAs</li></ul> <br><strong>Key Responsibilities</strong><br><ul><li>Manage all meeting rooms and Outlook calendars with absolute accuracy</li><li>Welcome guests with warmth, professionalism, and attention to detail</li><li>Prepare and reset rooms to an exceptional standard before and after meetings</li><li>Handle high volumes of incoming post across multiple entities with care and organisation</li><li>Maintain stock levels across the office (stationery, kitchen supplies, refreshments, etc.)</li><li>Keep front-of-house, kitchen and meeting spaces consistently immaculate</li><li>Support EAs and the wider team with ad hoc requests and problem-solving</li><li>Take full ownership of quieter periods — proactively seeking ways to support the team</li></ul> <br><strong>What We’re Looking For</strong><br>This role suits someone who is:<br><ul><li>Exceptionally reliable - someone the team can depend on, without question</li><li>An Outlook super-user - organised, detail-driven and always on top of schedules</li><li>Highly proactive - you notice what needs doing and get ahead of it<ul><li>(e.g. replacing flowers, identifying supply needs, suggesting improvements)</li></ul></li><li>Calm, composed and professional, even in a fast-paced environment</li><li>Equally comfortable during quieter periods — self-directed, focused, and engaged</li><li>A true team player — building strong relationships with EAs and providing seamless support</li></ul> <br><strong>Why Apply?</strong><br><ul><li>Join a high-performing, professional environment where standards are genuinely valued</li><li>Work in beautiful West End offices - lunch included</li><li>Be part of a collaborative team where trust and reliability are key</li><li>Opportunity to take real ownership of your role and make it your own</li></ul> <br>If you take pride in getting things exactly right, enjoy being one step ahead, and genuinely care about delivering an exceptional experience — we’d love to hear from you.<br><br>This role is for an immediate start on a temp to perm basis.