Program Manager

Garland, TX, USusvia direct

// Job Type

Full Time

// Salary

Not disclosed

// Posted

2 weeks ago

About the Role

<div> <div>NeuroRestorative, a part of the Sevita family, provides rehabilitation services for people of all ages with brain, spinal cord and medically complex injuries, illnesses and other challenges. In a variety of locations and community-based settings, we offer a range of programs, including vocational and therapy programs, day treatments, and specialized services for infants, children, adolescents, Military Service Members and Veterans.</div> </div> <h1 style="text-align: center; line-height: 115%;">SUMMARY </h1> The Program Manager is responsible for the daily operation of the program, ensuring that performance targets are met and that clinical staff is provided with operational training. The Program Manager reviews and recommends policies and procedure to enhance program efficiency, and uses technical and analytical tools to measure performance and productivity. ESSENTIAL JOB FUNCTIONS To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below: <ul style="margin-top: 0in;" type="disc"> <li style="line-height: 98%;">Manages program staff by providing continuous coaching, feedback, and progressive discipline when necessary. Monitors the process for selecting and training professional and support staff.</li> <li style="line-height: 98%;">Assigns caseloads, evaluates performance for quality assurance, conducts new employee orientation, and manages staff development and training.</li> <li style="line-height: 98%;">Supervises clinical and crisis management and establishes on-call duties.</li> <li style="line-height: 98%;">Develops and maintains working relationships with all clients, families, funding sources and regulatory agencies, as appropriate, and monitors their satisfaction with services.</li> <li style="line-height: 98%;">Projects revenue and monitors monthly expenses in conjunction with program goals.</li> <li style="line-height: 98%;">Promotes and markets programs to funding sources, community agencies, families, and related groups. Ensures a timely response to all requests for information, services, and documentation.</li> <li style="line-height: 98%;">Monitors compliance with all regulatory, contractual, corporate, and legal requirements. Ensures that all records are accurate and up to date.</li> <li style="line-height: 98%;">Maintains knowledge of clinical standards and ensure compliance in terms of treatment interventions.</li> <li style="line-height: 98%;">Serves as liaison with consulting staff (psychiatrist, psychologists, physicians, etc.).</li> <li style="line-height: 98%;">Monitors the availability and efficacy of community-based and other supports required by the program.</li> <li style="line-height: 98%;">Oversees appropriate interface with billing system and other operating units as necessary to meet company requirements.</li> </ul> <ul> <li>Performs other related duties and activities as required.</li> </ul> SUPERVISORY RESPONSIBILITIES Directs and supervises assigned staff, including performance evaluations, scheduling, orientation, and training. Makes decisions on employee hires, transfers, promotions, salary changes, discipline, terminations, and similar actions. Resolves employee problems within position responsibilities. Minimum Knowledge and Skills required by the Job The requirements listed below are representative of the knowledge, skill, and/or abilities required to perform the job. Education and Experience: <ul> <li>Bachelor’s degree in social work, psychology or other related field </li> <li>Five or more years of experience and at least one year of supervisory experience</li> <li>Clinical or nursing experience preferred</li> </ul> Certificates, Licenses, and Registrations: <ul> <li>CPR and First Aid </li> <li>Current driver's license, car registration and auto insurance if providing transportation to individuals receiving services </li> <li>RN or LPN licensure preferred</li> </ul> Other Requirements: <ul> <li>Travel as needed</li> </ul> Physical Requirements: <ul> <li>Medium Work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.</li> </ul> AMERICAN WITH DISABILITY STATEMENT External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job functions either unaided or with assistance of a reasonable accommodations to be determined on a case by case basis. <div> <div> Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face. We’ve made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S. As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law. </div> </div>

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