About the Role
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<p><span data-mce-mark="1">Data Operations Manager – Contract Role</span></p>
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<p><span data-mce-mark="1">Outside IR35 | £600-650/day | London | Hybrid | Initial 6 Months</span></p>
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<p>We’re supporting a global financial services client in building a brand‑new Data Operations function to support their AWS-based data platform. With the team currently scaling, this role will be pivotal in shaping how data quality, SLAs, monitoring, and operational excellence are delivered across their platform.</p>
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<p>This is a hands‑on leadership position where you’ll build processes, own data reliability, and eventually grow a globally distributed team (UK, India, US). The environment is fast-paced, high-impact, and ideal for someone that is still hands on but wants to step up into a strategic operational leadership role.</p>
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<p><span data-mce-mark="1">Key Responsibilities</span></p>
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<li>Lead and build a new Data Operations function supporting the firm’s AWS data platform.</li>
<li>Oversee data quality, validation, SLA monitoring, and data reconciliation processes.</li>
<li>Own 1st–2nd line investigations into data issues (late/missing feeds, schema changes, accuracy checks).</li>
<li>Develop operational processes, incident playbooks, runbooks, and workflow improvements.</li>
<li>Work closely with upstream vendors and downstream engineering, analytics, and business stakeholders.</li>
<li>Establish monitoring and alerting practices (Grafana) and improve operational reliability (MTTD/MTTR).</li>
<li>Drive automation, process optimisation, and standardisation across the data lifecycle.</li>
<li>Hire, manage, and coordinate offshore team members in India and the US as the function scales.</li>
<li>Collaborate with the Head of Data, Data Architects, and Engineering leads globally.</li>
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<p><span data-mce-mark="1">Ideal Candidate</span></p>
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<li>5–8+ years in Data Operations, Data Support, or Data Content Ops, ideally within financial services.</li>
<li>Experience running or scaling operational data functions.</li>
<li>Strong understanding of data pipelines, ingestion, transformations, and quality frameworks.</li>
<li>Confident working directly with data (validation, reconciliation, tracing issues, platform behaviour).</li>
<li>Excellent communicator capable of interfacing with technical and business stakeholders globally.</li>
<li>Self-starter who enjoys building capability from the ground up and improving process maturity.</li>
<li>Ambitious candidate seeking a clear pathway to future leadership and team ownership.</li>
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<p><span data-mce-mark="1">Tech Stack Required:</span></p>
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<li>SQL (strong)</li>
<li>AWS (S3, Athena, Iceberg)</li>
<li>DBT</li>
<li>Grafana (monitoring/observability)</li>
<li>Scripting in Python</li>
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<p>If you are interested please apply below!</p>
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