OPTI STAFFING GROUP IS HIRING!
Position: Sales Support Administrator / Order Entry Specialist
Location: Ridgefield, WA
Pay: $25-$28/hr DOE
Schedule: Monday – Friday | Full-Time
WHO THEY ARE:
Our client is a well-established industrial equipment company that provides specialized products and service solutions throughout the Pacific Northwest. They have built their reputation on exceptional customer service, technical expertise, and long-term relationships with both customers and employees.
WHAT YOU'LL DO:
As a Sales Support Administrator, you will serve as a critical link between customers, sales, and service teams. This role combines order entry, customer support, documentation management, and administrative coordination. The ideal candidate is highly organized, detail-oriented, and comfortable working in a fast-paced environment where accuracy and responsiveness are essential.
Responsibilities include:
- Process customer orders and maintain accurate order entry records
- Answer and direct incoming customer and vendor phone calls
- Support sales and service teams with administrative tasks and customer communication
- Maintain service records, job logs, fleet documentation, and department files
- Create, edit, and manage customer-facing documentation using Adobe Acrobat
- Assist with Operation & Maintenance Manuals and Start-Up & Training documentation
- Utilize ERP and sales systems to manage orders, customer information, and reporting
- Ensure accuracy and completeness of documentation and project records
- Provide backup support for both sales and service administrative functions
WHAT'S IN IT FOR YOU:
- $25-$28/hr DOE
- Full-time Monday-Friday schedule
- Stable, long-term career opportunity
- Supportive team environment
- Opportunity to grow within a respected industrial organization
WHAT YOU NEED TO HAVE:
- Previous experience in order entry, sales support, customer service, or administrative support
- Strong Adobe Acrobat skills with experience creating, editing, combining, and managing PDF documents
- Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint)
- Strong attention to detail and data entry accuracy
- Excellent organizational and multitasking abilities
- Professional verbal and written communication skills
- Ability to work independently while supporting multiple departments
- Strong customer service mindset
PREFERRED QUALIFICATIONS:
- Experience working with industrial, manufacturing, mechanical, or technical products
- Familiarity with ERP systems such as P21, Salesforce, SAP Ariba, Citrix, or similar software
- Knowledge of pumps, motors, rotating equipment, or industrial equipment is a plus but not required
WORK ENVIRONMENT:
- Fully onsite position in Ridgefield, WA
- Collaborative office supporting sales, service, and operations teams
- Regular in-person attendance required
NEXT STEPS:
Click "Apply" or you can reach us directly
Isabel J. (360) 553-7221 ijimenez@optistaffing.com
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